In reply to a post by threelegs:

Strangely I have just upgraded my bb service from BT 150/30service to their 500/75 service and it has cost me only an extra £3.40 a month. Do i need the extra speed? probably not but for that price why not?

Because that's £40.80 a year someone would be spending potentially for nothing, even ignoring that BT will stick in an annual increase on everyone so will be more than that as time goes by.

If someone is more than happy with 150/30 and it does what they need, paying any amount more for more speed they don't need doesn't represent good value to you, but it's a great deal to BT...

In reply to a post by threelegs:

i got a big continuing discount on the original service over two years ago because they screwed up the order about 4 times and ended up paying £34.99 rising to £36.56 and i have now got 500 for £39.99 including landline and their new payg phone package. ok the phone calls out are expensive but outgoing calls we will use mobiles and just use the landline for incoming and 0800 calls. will go voip soon though.

You realise 0800 is free on UK mobiles too??

yes

In reply to a post by therioman:

That isn't why the take up isn't that high.

Other factors like:

(a) Major providers didn't even do FTTP until recently and still are often half-baked
(b) A lot of people don't need/want/care for more speed
(c) Cost

are more important. The name whilst confusing at times doesn't factor in any significant way.

Speed and cost, yep, correct there. A lot of people don't need the extra speed, so why would they pay more for it?

I have 36Mb/s and to be honest it is fine, it does everything I need from it, even watching 4K stuff. Downloading large files is fine, sometimes they take a little while, but then I know people who is on higher speed connections than me and say the same thing, because a lot of sites get congested, so can not deliver the speed required.
As for cost, i am not going to pay more for something I don't need, sure if it is only 2-3 Quid extra a month then maybe.

If plusnet can't give me a good deal next year then I may look elsewhere, like now, they seem to have a good price and only a 12 month contract.

I would say it's significant, if people think they already have "fibre" then they aren't going to order FTTP.

In reply to a post by Grimers:

I would say it's significant, if people think they already have "fibre" then they aren't going to order FTTP.

People are interested in experience more than naming outside of the geek and tech centric types - your average consumer couldn't give a toss what you call the service or how it is delivered, what they care about is whether it works and if the price is right for them. You can call it super-dooper-internet-ultrasuperfast-glassy-fibre-pro-premium but what they want to know is "will netflix work fine on it" and "how much is it".

If the current service works for the user and gives them what they want and the price is right for them, they have no incentive to get more. It really is as simple as that. I know people would love to pretend there is a case for FTTP everywhere and everyone wants gigabit, but that isn't true - it just isn't that binary a decision.

In reply to a post by therioman:

You can call it super-dooper-internet-ultrasuperfast-glassy-fibre-pro-premium

I think it could catch on

You do have a lot of good points, I was just trying to say if they get an advert through the door saying that fibre is available to them, they may be like, "But I've already got it?"

Agreed!

In reply to a post by Grimers:

You do have a lot of good points, I was just trying to say if they get an advert through the door saying that fibre is available to them, they may be like, "But I've already got it?"

And they do, I have spoken to different people around here about the new fibre network coming here and a lot of them say i already have fibre, sometimes take a bit of explaining that they don't. Sometimes it is just easier to say, but this new one is faster, a lot faster . then most come back with that they don't need anything faster.