Yes that's what I was trying to do as Kcom said I could order FTTP and they could supply me over BT Wholesale but it turned out that it could not be ordered on there system at the time, I got a feeling it was to do with them selling off a part of there business at the time.
I'm sure from your postings and the news at the time that that's exactly what the issue was.
You were a former Eclipse customer and KCOM were in the process of selling off Eclipse (and its user base). Eclipse have never had an Openreach FTTP offering.
At the time KCOM had national FTTP availability of Openreach FTTP for business customers via BT Wholesale.
They then stopped taking orders for Openreach FTTP unless you were a large business/corporation.
Now they don't appear to sell it at all or certainly make no mention of it on their website.
I suspect their sale of Eclipse also had a non compete clause where they couldn't sign up customers from the user base they were in the process of selling.