In reply to a post by baukhorse:

What do they charge for static IP? I had one for free from Plusnet for years now and have gotten used to it. I wish swish was a bit more transparent on pricing...

was your speedtest from a wired 1Gbs ethernet?

£3 a month (https://www.swishfibre.com/_files/ugd/6b8bd7_3f72a08e158c40abac5cf5f979f03baf.pdf)

Yes the speedtest was from a wired device, as I'm not using their router I can't comment how good their WiFi performance would be.

All sorted and they're installing now. Critically the PIA means they have to adhere to certain standards when installing on/through BT/Open reach equipment. Bringing a cable DOWN a pole isn't the usual way to do it (usually you can only go UP), so there was a worry that wouldn't be approved.

I explained my BT cable routes the exact same way I want the fibre to go, so it was approved. The fibre literally runs right next to the copper all the way from the street to my house! Saved alot of headache and looks like we're about half hour away from it being live. Lets hope my Orbi RBR850 plays nice with the ONT.

I assume they don't use option 60/61 at all?

Halian, I have a similar installation. My Swish Fibre is now live, but I have a new house with thick inpenetrable walls, so it is cabled throughout with Cat6. I have a TPLink 24 port Gigaswitch and patch panel. However, I cannot get the network working with the Swish Fibre. Fortnately, I haven't cancelled my Sky Broadband yet. The fundamental problem is that the Swish ONT has only one ethernet port and that is used for the wifi Plume.

I have tried disconnecting the Plume and connecting the Gigaswitch directly to the ONT without success. I also tried connecting the Gigaswitch to the secondary port on the Plume and every other combination I can think of, but it seems that the Gigaswitch ethernet network (which I have everything in the house connected to, including a series of BT WholeHome wifi disks) will not work with the Swish Fibre ONT.

I'm in touch with Swish technical support but they have not been able to solve it. I think I will have to throw out the Swish ONT and Plume and buy a 3rd party ONT with multiple ports that will work with the TPLink Gigaswitch.

Will another supplier’s ONT work with Swish and the Gigaswitch? If so, suggestions welcome.

In reply to a post by Maff1956:

Halian, I have a similar installation. My Swish Fibre is now live, but I have a new house with thick inpenetrable walls, so it is cabled throughout with Cat6. I have a TPLink 24 port Gigaswitch and patch panel. However, I cannot get the network working with the Swish Fibre. Fortnately, I haven't cancelled my Sky Broadband yet. The fundamental problem is that the Swish ONT has only one ethernet port and that is used for the wifi Plume.

I have tried disconnecting the Plume and connecting the Gigaswitch directly to the ONT without success. I also tried connecting the Gigaswitch to the secondary port on the Plume and every other combination I can think of, but it seems that the Gigaswitch ethernet network (which I have everything in the house connected to, including a series of BT WholeHome wifi disks) will not work with the Swish Fibre ONT.

I'm in touch with Swish technical support but they have not been able to solve it. I think I will have to throw out the Swish ONT and Plume and buy a 3rd party ONT with multiple ports that will work with the TPLink Gigaswitch.

Will another supplier’s ONT work with Swish and the Gigaswitch? If so, suggestions welcome.

Is the Gigaswitch one of these (https://www.tp-link.com/uk/business-networking/unmanaged-switch/tl-sg1024/)? If so it is just a basic network switch, so you need a router between the ONT and the Gigaswitch. The ONT itself does not act as a router.

Does a device work when connected to the Plume's ethernet port directly?

Hi Maff1956

I too had problems getting things working the way I wanted. I tried plugging in a switch to the Plume "spare" port - but things did not work. I also plugged in a BT Whole Home WiFi disk - and that did work so we had good WiFi around the house (because there are three discs in total). However I also have an Ethernet link to downstairs (bit like your CAT6 wiring I guess) so that was not good enough really. I bought a TP-Link AX1800 router + WiFi - plugged that straight into the ONT (ditching the Plume) - and all was well. Four ethernet ports on the TP-Link. One cable to the switch I have upstairs (and then on to to a couple of PCs). One cable to the aforementioned BT Whole Home disks and another to downstairs. All worked (and works) really well and am very happy with it. BT goes at the end of the month... plus our landline - gulp.

If like other installs, the ONT is the demarcation point e.g. not something that is allowed to be changed.

The Plume pods are not designed for the power users above, if you know your kit, ditch them straight away, keep them safe as they are Swish's kit.

I took the Plume out of my network as it didn't work with my original setup, it always wants to interfere, it's obviously aimed at less tech savvy users - but great for tech support as they can diagnose what's going on.

Once I took out the Plume, I bought a whole new Netgear router and although my WiFi speeds are slower then the Plume (my network is wired anyway) I've had less problems, had to install one passive switch but that's to increase my options in the house.

If you can botch it, I actually got the whole setup working with my old Sky FTTC broadband box (ER115), it got very upset but WiFi was awful (but maybe a temp option to get you some routing to your switch)

In reply to a post by omegapoint6:

In reply to a post by Maff1956:

Halian, I have a similar installation. My Swish Fibre is now live, but I have a new house with thick inpenetrable walls, so it is cabled throughout with Cat6. I have a TPLink 24 port Gigaswitch and patch panel. However, I cannot get the network working with the Swish Fibre. Fortnately, I haven't cancelled my Sky Broadband yet. The fundamental problem is that the Swish ONT has only one ethernet port and that is used for the wifi Plume.

I have tried disconnecting the Plume and connecting the Gigaswitch directly to the ONT without success. I also tried connecting the Gigaswitch to the secondary port on the Plume and every other combination I can think of, but it seems that the Gigaswitch ethernet network (which I have everything in the house connected to, including a series of BT WholeHome wifi disks) will not work with the Swish Fibre ONT.

I'm in touch with Swish technical support but they have not been able to solve it. I think I will have to throw out the Swish ONT and Plume and buy a 3rd party ONT with multiple ports that will work with the TPLink Gigaswitch.

Will another supplier’s ONT work with Swish and the Gigaswitch? If so, suggestions welcome.

Is the Gigaswitch one of these (https://www.tp-link.com/uk/business-networking/unmanaged-switch/tl-sg1024/)? If so it is just a basic network switch, so you need a router between the ONT and the Gigaswitch. The ONT itself does not act as a router.

Does a device work when connected to the Plume's ethernet port directly?

Yes, it is TL SG1024, but no, it doesnt work directly connected to the Plume ethernet port.

Thanks for the replies. In summary, it seems I need to ditch the Plume and put a router between the ONT and the Gigaswitch. I can use the Sky router but it is hard to configure, so better to buy a new router, such as TP-Link AX1800, which has 4 ethernet ports plus a WAN port. Presumably I connect the WAN directly to the ONT and an ethernet port to the Gigaswitch.

I don’t know too much about the Plume devices but I think you may still be able to use them for Wi-Fi in bridge mode. In that case you would only need a simple router as I understand the Plume does not play nicely with other Wi-Fi.

You are correct that you will have ONT - WAN port of router - LAN port to switch - other devices connected to switch.

Maff1956 - yes that's exactly what I've done and works perfectly. As someone has mentioned - obviously keep the Plume safe as that belongs to Swish.