In reply to a post by TimJ:

Is this now standard? Why don't openreach just cease the line?

The process hasn't changed for 20+ years, the only difference is they now also do it when migrating PSTN lines to digital voice or VOIP.

Edited by deleted (Sun 13-Feb-22 10:48:20)

In reply to a post by TimJ:

Is this now standard? Why don't openreach just cease the line?

They did: the line is ceased, it does not accept calls.

It has an engineering number on it, so that if the OP decided to re-activate the line, they could place an order specifying this phone number. Also so that an engineer who puts croc-clips on a pair can confirm which line it is.

I'm similar after having a Renumber & Export. After calling 17070 and finding the "new" number, I called it from my mobile, it rang and on picking up I had a conversation with myself...

Cheers!

With my FTTP install the engineer used the copper wire as a means of stringing in the fibre, so we don't have copper, or a phone line, any more. This is on EE btw.

In reply to a post by TMCR:

With my FTTP install the engineer used the copper wire as a means of stringing in the fibre, so we don't have copper, or a phone line, any more. This is on EE btw.

Can someone explain the upgrade path. Does anyone suddenly get informed that they are being switched to FTTP, and if so what happens if their ISP doesn't support it ?

In reply to a post by broadbandjockey:

In reply to a post by TMCR:

With my FTTP install the engineer used the copper wire as a means of stringing in the fibre, so we don't have copper, or a phone line, any more. This is on EE btw.

Can someone explain the upgrade path. Does anyone suddenly get informed that they are being switched to FTTP, and if so what happens if their ISP doesn't support it ?

Nope. You have to order FTTP service, through your ISP.

It's possible that your ISP will inform you that they are migrating you to FTTP - or they will refuse to renew your contract on copper and will insist on FTTP for a new contract. Obviously that won't happen if your ISP doesn't do FTTP.

In copper "stop sell" areas you will find that you're unable to order a new copper service, or transfer your existing copper service to another provider, or regrade it (upgrade/downgrade speed), and so in those cases you'll have to take a new FTTP service.

But for now, you can just keep the old copper service rolling on with your existing ISP.

Eventually there will be some way to apply pressure to stragglers. I don't know if such pressure has been brought to bear in places like Salisbury, and if so, how.

Eventually there will be some way to apply pressure to stragglers. I don't know if such pressure has been brought to bear in places like Salisbury, and if so, how.

My ex father in law is in Salisbury, he uses FTTC from SSE, but has not been asked about any kind of upgrade. The CBT has been live for over a year now.

Interestingly, the houses all have DIG feeds. The solution used here was to lob a pole up , so FTTP will be O/H

In reply to a post by Zarjaz:

Eventually there will be some way to apply pressure to stragglers. I don't know if such pressure has been brought to bear in places like Salisbury, and if so, how.

My ex father in law is in Salisbury, he uses FTTC from SSE, but has not been asked about any kind of upgrade. The CBT has been live for over a year now.

He's fine on his FTTC for now, but as Salisbury is subject to a stop sell for anyone with FTTP available then Openreach will automatically reject any of the following;
working line takeovers, start of stopped lines, migrations, CP transfers, addition of broadband to copper voice lines, bandwidth modify, or addition of lines and channels to existing installations.
for anything other than an FTTP service.

So your ex father in law can only keep FTTC if he remains with his current provider on his current speed/package. If he wants to change anything then he will be forced on to FTTP.

They won't even be able to think of forcing people over until all the major ISPs provide FTTP, *and* they have comparable products to FTTC.

Talktalk's FTTP is Ultrafast-only (no entry-level 40M/80M service) and does not provide voice. Plusnet have no FTTP at all.

In reply to a post by candlerb:

They won't even be able to think of forcing people over until all the major ISPs provide FTTP, *and* they have comparable products to FTTC.

Talktalk's FTTP is Ultrafast-only (no entry-level 40M/80M service) and does not provide voice. Plusnet have no FTTP at all.

I wonder if that's how it will play out, given that some ISPs might well be reluctant to get involved in the provision of voice services.

In such a scenario, two alternatives come to mind...

(1) The customer is offered a voice (VoIP) service at an extra cost, which is actuallyu a white label service provided by a third-party provider

or

(2) If the customer wishes to retain a voice service, the ISP serves notice to the customer and suggests they swap to another ISP that offers voice. Otherwise the customer loses their voice service.


If I was an ISP, I'd question the value of being in the market for voice service provision. It's a declining market with many alternatives.