Great news that FTTP is now available to order.

If thats where the line comes in make sure the cupboard under the stairs is clear of stuff on the day so the engineer can work unhindered.

Edited by deleted (Wed 16-Feb-22 12:12:46)

The BT list is not complete. They have just rolled out fibre for a large area of the Rushden exchange during the last month or so but it doesn't appear on the list.

In reply to a post by dect:

Great news that FTTP is now available to order.

If thats where the line comes in make sure the cupboard under the stairs is clear of stuff on the day so the engineer can work unhindered.

After the length of time I have been waiting for this it will be spotless so there are no issues around that

I just rechecked the Openreach checker and noticed that it states:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Pre built to curtilage No Dig.

I assume that confirms that the engineer just needs to pull the fibre through the route of the existing copper cable?

In reply to a post by ceepan:

I just rechecked the Openreach checker and noticed that it states:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Pre built to curtilage No Dig.

I assume that confirms that the engineer just needs to pull the fibre through the route of the existing copper cable?

I interpret "pre-built to curtilage" to mean there's a small access box ("Toby box") right on the boundary of your property.

If that's the route the copper takes to you, then yes it will be the same. However in some areas where the copper was direct buried, they have installed new micro-trenching just for FTTP.

In reply to a post by ceepan:

I just rechecked the Openreach checker and noticed that it states:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Pre built to curtilage No Dig.

I assume that confirms that the engineer just needs to pull the fibre through the route of the existing copper cable?

Doesn't sound like its ducted all the way to the property, do you have an existing or new Toby box (for Openreach) on the pavement outside your property?

Edit: just remembered this is a 1 Stage install which implies its all done on the one visit which is confusing me somewhat but others may have had experience of what happens in this instance.

Edited by deleted (Thu 17-Feb-22 09:19:10)

In reply to a post by dect:

In reply to a post by ceepan:

I just rechecked the Openreach checker and noticed that it states:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Pre built to curtilage No Dig.

I assume that confirms that the engineer just needs to pull the fibre through the route of the existing copper cable?

Doesn't sound like its ducted all the way to the property, do you have an existing or new Toby box (for Openreach) on the pavement outside your property?

Edit: just remembered this is a 1 Stage install which implies its all done on the one visit which is confusing me somewhat but others may have had experience of what happens in this instance.

There is nothing on the outside of the property. The cable that goes to the master socket just appears through a hole drilled in the floor.

Well, Openreach still seem to think it's a 1-stage install, so let them sort it on the day. The connection descriptions aren't always 100% accurate.

If there's a problem using the existing route then they'll come up with a solution to route the fibre to you, and agree the details with you.

In reply to a post by candlerb:

Well, Openreach still seem to think it's a 1-stage install, so let them sort it on the day. The connection descriptions aren't always 100% accurate.

If there's a problem using the existing route then they'll come up with a solution to route the fibre to you, and agree the details with you.

I'll see what happens when they come out but hopefully it is a straightforward installation.

Edited by ceepan (Thu 17-Feb-22 10:17:51)

As expected the installation didn't go smoothly. The engineer arrived and said that the cable wasn't ducted. He got a track and locate engineer out who used his detection tool to identify where the cable was in relation to the house/street. He then attempted to lift some of the monoblock but said that it would require a specialist dig team.

I have been advised that will likely be 10 working days away, and once they have been out I will be able to place another appointment.

The engineers said that the other 7 houses in the street will have the same issue but will likely need to place an order to allow the issue to be identified for them. I hope that this is incorrect and that the information for those properties can be updated to allow my neighbours to avoid a similar frustration.

Paul