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Standard User archwyanimal
(newbie) Thu 24-Feb-22 10:44:28
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Re: Swish Fibre - anyone using?


[re: Maff1956] [link to this post]
 
Hi Maff - how is the wifi performance using the BT Whole Home discs? I currently am with BT with five of those black discs around the house and want to switch to Swish. Will look to get a TP Link router as well...
Standard User deleted
(deleted) Thu 24-Feb-22 11:05:33
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Re: Swish Fibre - anyone using?


[re: archwyanimal] [link to this post]
 
Tagged to last post

Swish Fibre Give Progress Update on Home Counties FTTP Build
Standard User Maff1956
(newbie) Thu 24-Feb-22 12:09:13
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Re: Swish Fibre - anyone using?


[re: archwyanimal] [link to this post]
 
Hi archwyanimal, I have the white BT WholeHome discs but I expect they are similar.
Since I configured with the router it is running perfectly. I used to get dropouts on the BT wifi, probably due to conflicts with the Sky wifi, so I disconnected the Swish Plume (their separate wifi device) and only use the BT mesh wifi. I do occasionally lose a mobile phone wifi voice call when moving from room to room, but that's not a real problem.

I measured performance on the same computer, both wifi connected and direct ethernet cable connected. Wifi: 5ms, 192mbs upload 206 download. Directly connected: 3ms, 304mbs upload, 308mbs download.


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Standard User archwyanimal
(newbie) Thu 24-Feb-22 12:12:31
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Re: Swish Fibre - anyone using?


[re: Maff1956] [link to this post]
 
thank you - that's very helpful.
Standard User keith969
(member) Thu 24-Feb-22 12:46:55
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Re: Swish Fibre - anyone using?


[re: archwyanimal] [link to this post]
 
Well it's now more than 4 months since I signed up for Swish and they said it would be 'soon'. Alas there's been no visibility of getting connected, despite others in the village having that happen.

Meanwhile Airband are up and running and its tempting to go with them despite a lower claimed speed - if Swish don't get their act together soon I might just do that.

BT, 40mb/s down, 8mb/s up
Standard User baukhorse
(newbie) Thu 24-Feb-22 13:35:19
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Re: Swish Fibre - anyone using?


[re: keith969] [link to this post]
 
Signed up in December, got an email saying "soon" and free gift "next week" in January and that's it...
I was originally worried that I'd have to pay 3 months on the plusnet because I have contract until March, but now it looks more like I'll have to overpay on Plusnet due to their out of contract cost being much higher.

digging is done, been some swish blokes in hi viz, park up and stare into the little boxes in the pavement but no indication of when it will get any further frown
Standard User omegapoint6
(newbie) Thu 24-Feb-22 16:27:55
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Re: Swish Fibre - anyone using?


[re: baukhorse] [link to this post]
 
In reply to a post by baukhorse:
Signed up in December, got an email saying "soon" and free gift "next week" in January and that's it...
I was originally worried that I'd have to pay 3 months on the plusnet because I have contract until March, but now it looks more like I'll have to overpay on Plusnet due to their out of contract cost being much higher.

digging is done, been some swish blokes in hi viz, park up and stare into the little boxes in the pavement but no indication of when it will get any further frown


That happened for me, then one day I got a phone call to set the install date. Might be worth giving them a call the check what's happening
Standard User Thaumaturge
(regular) Thu 24-Feb-22 17:28:04
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Re: Swish Fibre - anyone using?


[re: baukhorse] [link to this post]
 
I think Swish have a rather over-active marketing dept. They are building where I live - literally. The pavements outside are all dug up, there's a trench with down the middle with green pipe in it, there are green barriers everywhere, and we've had traffic lights with two way alternate working for well over a week now. Outside my front window is their dump with piles of sand, aggregate, spare barriers, plastic box liners, and what have you. In short they are being a right royal pain in the rear end, and there's certainly no service.

I have just put half a dozen postcodes from all round my village into the check availability page on their website. 5 came back as "great news you can preorder", and 1 as "register your interest". If there is service here, it's a very small localised patch. Yet the village shows as "service available" on their website, and ispreview reported a Swish press release the other day in which they claim the same thing.

In my experience ringing them up doesn't help, they don't offer any hard dates, and they take ages to answer emails.
ISP Representative Swish_Fibre
(isp) Fri 25-Feb-22 14:33:15
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Re: Swish Fibre - anyone using?


[re: keith969] [link to this post]
 
Hi Keith.

I PM'd you in January to confirm our estimated date for your property.

Please feel free to PM me if you have any further concerns.

All the best.

Chris.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User chris_owen
(newbie) Tue 01-Mar-22 18:00:46
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Re: Swish Fibre - anyone using?


[re: Swish_Fibre] [link to this post]
 
Swish website says that the 400 Mbps service costs £45 per month.
Can anyone tell me if this includes line rental ?
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