If I was an ISP, I'd question the value of being in the market for voice service provision. It's a declining market with many alternatives.
Fixed line voice has been in steady decline (minutes and revenues) for the last two decades and hasn’t been revenue positive for BT since the noughties. The retirement of WLR will hasten the decline. I think a huge number will just not bother to continue. That is both customers and providers.
To my mind it’s more a generational behavioural change than just a technological change.
Edited by Pheasant (Tue 15-Feb-22 17:06:24)



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