If only lol
So far they each seem to have different areas of the town, be fibre are the first with pre order available, lit fibre and lightspeed busy in the backgroud, wasn't looking at going with BT anyhow.
The thing is working out all the offers against speed and contract length, just a shame my plusnet contract ended when it did, but I know the ball is in my court when getting better offers, might cancel the pre order and just wait til at least 2 Alt's are up and running.

I don't think so, it says in the terms and conditions that contract starts from start of service so 6 months free plus 24 months. Lol
I'm going to make a few calls Monday morning to see where all this stands. One does what seems to be the obvious ie 3 months free pay for 9 months on a 12 month contract, yet another does this lol

If I sign up to a 24 month contract, for anything phone, satellite TV even a HP agreement, if its for 24 months its 24 months, if you get one months free, your contract still lasts 24 months not 25 months.
Be good if some existing BE fibre knew they were getting into this or are unaware there's an extra 6 months added to the term.

Well until its signed a contract doesnt mean anything, but dont know what you can do.

I think the contract situation in the UK the way its been handled by ofcom is quite bad now, a very easy way to encourage shorter contracts is to forbid price rises during contract and simply say to the companies, if you want to keep hitting your customers with inflation busting rises, then all you need to do is shorten the contracts. But instead they caved.

Ofcom did tell me in an email they supposedly have an agreement with ISPs that at least one FTTP package should be no longer than 12 months, but when I pointed out to them I found at least a few isps not doing that they stopped communicating.

UPDATE:
Just spoke to OfCom regarding the OP contract and they are of the same opinion and under regaulations that the contract should be max of 24 months regardless of discounts and offers. The agent even agreed that a contract of 24 months and 6 months free is pay for 18 get 6 free.

I then called BeFibre to query this, the service agent found this odd as sellers are trained to explain this at the the door, ( typical door to door sales person then), yet seemed panicked when I mentioned OfCom and that at no point was I told this, I only found out after reading confirmation email, and then searching as to why 30 months. She tried to explain that the 6 months defferal was to pay for existing contract to be cancelled and the paid off if need be, but this went down like a lead weight when I explained I am out of contract. This has now been escalated higher within BeFibre, and am waiting on a phone call from above lol
I'm going to wait a few days for this phone, if no response I will cancel the pre order, just means I am stuck pay plusnet top dollar for broadband and line rental.

UPDATE AGAIN:
Shock horror, just got off the phone from one of the bosses at BeFibre, who did confirm that the contract total length should be 24 months with 6 months free ie pay for 18 get 6 months free = 24 months.
He believes this was an error somewhere along the line and was keen to end the call to contact people to fix the issue. He agreed to reissue a order confirmation with the corrected details in place.
He did admit that the contract would have automatically ended after 24 months anyway, but wouldn't like my chances arguing that one after 24 months of using the service without issues, hopefully.

To aid new customers that have signed up to BeFibre I will add a post in the Other Providers (without dedicated forums) part of the forum to explain to people to check their contracts and help others.

Thankfully an end to this, just goes to show the imfortance of reading contracts and emails properly

Lee

Glad you persisted with this Lee, well done

Thanks Lee for the update.

It’s an interesting thread for other folks that in future find themselves in a similar situation.

Update again

Sorry guys and Ladies,

Just had a phone call from Be Fibre, I tried calling this morning, to find out if there was any further updates due to my pre order being cancelled due to the contract length error.
The guy I spoke to said that the issue had be escalated to the top and meetings with OfCom, to get the contract length issue confirmed one way or another, clearly common sense has won.
He mentioned they are now in the process of contacting all customers affected by this contract length and resolving it.
Clearly this is going to cost the ISP a lot in lost revenue, but they seemed to appreciate me bringing the matter to them in the first place, might have saved them from legal issues down the road, maybe?

Lee