In reply to a post by BLaZiNgSPEED:

Although I'm paying £40 a month to TalkTalk for out of contract, I'd definitely switch if no hope of FTTP for price factor at least. But I'm sacrificing the cost for now should FTTP come soon, so that way I won't be stuck on an existing FTTC contract.

We pay £28 for the same 80/20 package why is yours so high?

In reply to a post by Jack_Hackett:

We pay £28 for the same 80/20 package why is yours so high?

And you could pay £22 with Vodafone. Worth shopping around.

In reply to a post by jchamier:

In reply to a post by Jack_Hackett:

We pay £28 for the same 80/20 package why is yours so high?

And you could pay £22 with Vodafone. Worth shopping around.

We don't have Vodafone here, i have been with talk talk 12 years with hardly any problems at all in all that time i don't mind paying the extra £1.50 a week

In reply to a post by Jack_Hackett:

In reply to a post by BLaZiNgSPEED:

Although I'm paying £40 a month to TalkTalk for out of contract, I'd definitely switch if no hope of FTTP for price factor at least. But I'm sacrificing the cost for now should FTTP come soon, so that way I won't be stuck on an existing FTTC contract.

We pay £28 for the same 80/20 package why is yours so high?

This is my TalkTalk bill.

My bills & payments

Due on: 10/06/2022

Broadband & Calls £39.86

The reason for this price hike is that when I signed up initially on a 24 month contract in February 2020 it was £21.75 a month for 24 months. Actually they breached the agreement, it then jumped to £23.99 mid contract.

Since March 2022 the price jumped to £39.86. It was a big shock to see this happen. But I heard from several others that this is nothing new. Once you complete your initial contract they increase the prices. This will happen with every one until they don't switch to a new provider.

They offered me to sign a new 24 month contract for £24.99. Of-course I'm not so daft to do that. There are cheaper options out there with Uswitch vouchers, which would be better value for money.

But I haven't considered switching yet because https://communityfibre.co.uk are meant to come soon!

Coming soon

"Great news, we're bringing full fibre broadband to you within the next few months."

Due to this reason I have decided for now to sacrifice this cost. Since signing a new contract will mean that if FTTP comes from CommunityFibre I won't be able to quit FTTC penalty free.

So I'm waiting for this to happen. I've seen fibre cables run down inside my building but for some reason the installation works haven't been fully completed yet. Once I switch then I will end my contract with TalkTalk and that way I won't be penalized as I am out of contract.

In reply to a post by BLaZiNgSPEED:

In reply to a post by Jack_Hackett:

In reply to a post by BLaZiNgSPEED:

Although I'm paying £40 a month to TalkTalk for out of contract, I'd definitely switch if no hope of FTTP for price factor at least. But I'm sacrificing the cost for now should FTTP come soon, so that way I won't be stuck on an existing FTTC contract.

We pay £28 for the same 80/20 package why is yours so high?

This is my TalkTalk bill.

My bills & payments

Due on: 10/06/2022

Broadband & Calls £39.86

The reason for this price hike is that when I signed up initially on a 24 month contract in February 2020 it was £21.75 a month for 24 months. Actually they breached the agreement, it then jumped to £23.99 mid contract.

Since March 2022 the price jumped to £39.86. It was a big shock to see this happen. But I heard from several others that this is nothing new. Once you complete your initial contract they increase the prices. This will happen with every one until they don't switch to a new provider.

They offered me to sign a new 24 month contract for £24.99. Of-course I'm not so daft to do that. There are cheaper options out there with Uswitch vouchers, which would be better value for money.

They put my price up last year but did send this which is part of the email they sent, as i have always got good speeds and haven't had much hassle i decided to stay, i always phone the retention team a couple of months before my contract ends and they always offer a price reduction to get me to stay.

Thanks for being a loyal TalkTalk customer. We want you to stay with us, but you can choose to leave us before 15th July 2021 without any charges. You need to contact us directly via phone to ensure you are not charged. After this date, there will be an early termination charge if you cancel your broadband within your minimum contracted term. Click here for more information.

Edited by Jack_Hackett (Wed 15-Jun-22 20:12:28)

In reply to a post by Jack_Hackett:

We don't have Vodafone here, i have been with talk talk 12 years with hardly any problems at all in all that time i don't mind paying the extra £1.50 a week

I believe Vodafone use openreach so are available everywhere openreach has service. But yes not worth changing for £1.50 😎

Vodafone do not normally use BT Wholesale.
ISPs that use their own network / backhaul have to buy cables links at each FTTC / FTTP head end exchange to connect the Openreach kit to the backhaul network.
The main players are: BT wholsale, TalkTalk, Sky and Vodafone.
When my area had FTTC provisioned Vodafone were the last to offer a service.
When my area had FTTP provisioned the same happened, Vodafone were a year or more behind the competition.

I don't think Talk Talk guarantee the price for the term of the contract like Plusnet do.

Off the top of my head they state there will be an annual increase of up to CPI+3.9% but have to give you the option of leaving penalty free within 30 days of notifying you of the increase.

In reply to a post by simon194:

I don't think Talk Talk guarantee the price for the term of the contract like Plusnet do.

Off the top of my head they state there will be an annual increase of up to CPI+3.9% but have to give you the option of leaving penalty free within 30 days of notifying you of the increase.

Not true. If they make an increase which is *not* in your contract, you can leave penalty-free. But if you signed up to CPI+3.9%, they will keep you to it.

See: https://www.plus.net/help/legal/cpi-plus-guide/

Can I cancel my contract because of these changes?

If we're only putting up the price of broadband, line rental, call plans, call charges and BT Sport in line with the CPI plus 3.9% and you choose to cancel because of that, you'll still need to pay any early termination charges if you're still within your minimum term. This is because the amount we can increase your price by is fixed to any increase in CPI plus 3.9% and we'll have made the price increase clear when you signed up and you'll have agreed to it in our terms and conditions.

If we put up our prices for any other reason though, you might be able to end your contract early without paying any charge.

In reply to a post by skandia2:

Vodafone do not normally use BT Wholesale.

Agreed, which has nothing to do with being available eveywhere Openreach has FTTC/VDSL infrastructure. The ISP part of Vodafone was previously the Cable&Wireless consumer division that ran the Bulldog ISP years ago, some may remember. They are not new to this.