There are some very odd rules on OR.

I use BT Business and can only get 330Mbps, two neighbours, both with BT Residential, one install a couple of days after me are both on 1000 based products. We are going through the same CBT!

Then that's not an OR rule: them's the rules from BTB and BTR. Other providers are available.

No, BTB tried to get a 1000 for me, but OR would not allow it. Even now, I cannot upgrade.

That's what BTB said.

If what they said is true, then it's not a "rule" on OR, it's a faulty database entry. That must be the case, if you know you're on the same CBT as your neighbours. In that situation, it's BTW's responsibility to contact OR to get that database entry fixed. If you have no joy from them, you can try contacting OR directly.

On the other hand, it's quite possible that what BTB said was false, and it was actually a problem with their own systems.

Either way, BTB carries the can for fixing the problem.

Same CBT, then 100% it’s a database anomaly, as said, that has promulgated various systems within BT Group.

Getting the various DB’s corrected however, appears in some cases to be a torturous process.

Placed order with Vodafone for Gigafast 910mbs

👍

Well
Had Vodafone Gigafast installed on Friday
Getting between 200 and 400 Mbs
Reported in Saturday
Had daily coversation with Level 2 support who say common problem Level 3 will sort
They requested 3 speedtest results - which I provided
Monday they said as I had done speedtest on Asus router I had to do them again from Vodafone router
They think I have been allocated wrong Ip address - thinks I am in Bath,
Will send new results Tuesday - Hitting 750 Mbs now and again, still average 250

Dumped Vodafone
Rubbish service
Going to try Sky Gigafast