What we're being told is that BQM is good but gameplay is bad. That doesn't really make much sense. As has already been suggested, this points the finger at the local PC, LAN or router.
+1. OP hasn’t mentioned it’s time of day related - which traditionally has a strong correlation to congestion either backhaul or PON on resi broadband. Would be visible on a BQM in any event - but be nice to actually see it over a 24 period / live esp. during game play period(s).
Peak speeds look OK.
Loaded latency / bufferbloat performance is unknown… OP could also run a constant / rolling ping test during gameplay and watch the latency response.



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