In reply to a post by sjr:

Blimey, let's hope nothing like that happens here when we get our fibre installed soon. A 4G router is as useful as a chocolate fireguard around these parts.

If someone did that to our pole, they would need to go right onto the pavement and then smash into a wall, I don't think the car would move much after. But then someone did smash into a cabinet a couple of streets away and vanished, they must have done a load of damaged to their car, it could have been a lorry I suppose.

13 weeks!! wow I hope it doesn't take that long. The pole is located on quite a busy B road with about 1m of verge to the side so it will definitely require traffic management. There's also a gas mains right by it. (https://www.google.co.uk/maps/@51.624296,-2.4189558,18z)

If they can replace a stretch between two track nodes then there is 1 track node just before the damaged pole but the next one will require them to run the replacement cable over the road to the other side and then back across to the same side and then through some ducting.

I'm with zen but they told me they only have a few backup dongles and it's first come first served whoever rings up first thing in the morning. My work are sending me some kind of EE MiFi device but we don't have very good mobile signal in this area. Most of us are completely cut off now with no broadband, no digital voice and no mobile signal.

It's proving rather difficult to get any concrete evidence as to when it will be fixed. Each ISP seems to just be giving different answers. We've been told last night by 4pm, Wednesday and Friday. Also been told there are Openreach strikes so things could be delayed.

Also been told there are Openreach strikes so things could be delayed.

Afraid so. It will be made safe but that is all that will happen for a few days at least.

You currently taking a break from the picket line to post here?

I have bigger problems to deal with

Happened a few months ago to a friend of mine in a Devon village. Pole was OK, but a lorry took out the fibres and multipair copper between two poles. Took three weeks, but eventually OR turned up, replaced one of the poles, and re-spliced everything.

Fault reporting via BT Retail was hopeless, they kept saying a line test showed no fault !

In reply to a post by MHC:

We wanted to claim costs from teh driver too ... the Met Police wanted to charge me £40 to provide the drivers details ! I believe that OR may well be charged too.

Its free to request it yourself if you have the registration https://www.gov.uk/request-information-from-dvla

DVLA can refuse, the didn’t provide the details for a car that was dumped. Luckily local council was able to remove it.

No, that gives details of the registered keeper NOT the driver. If I had that I could then ask te keeper who was driving, and what would they do with the request? Ignire it.

My work are sending me some kind of EE MiFi device but we don't have very good mobile signal in this area. Most of us are completely cut off now with no broadband, no digital voice and no mobile signal.

Depending on how long the outage lasts, it may be worthwhile getting a proper 4G router (with an external antenna if needs be).

You should have some compensation from Zen so that at least makes up some of the outlay.

If it was a longer term outage, and the mobile reception / data throughput on all networks was diabolical I would suggest Starlink RV but that comes at a capital cost of around £500 or so and then a monthly charge of £95 (which admittedly can be paused).