In reply to a post by adslmax:

No chance! But I will swap his property if his area are excellent range of 5G indoor (EE network)

LOL, you have no chance, for a start we don't have 5G in most of the city and another thing is, Telford is worse than Hereford if that is possible.

In reply to a post by adslmax:

No chance! But I will swap his property if his area are excellent range of 5G indoor (EE network)

Wow, so FTTP no longer a life and death priority now, moved onto wanting indoor 5G now. Openreach management will be glad to hear that.

In reply to a post by No_One:

Kind of the opposite of my result

This new checker says "Build not announced"

Yet this map https://www.openreach.com/fibre-broadband/where-when... shows "To be built between April 2021 and December 2026"

The rollout plan PDF also says by December 2026

The biggest problem with this checker and even the original checker is it fails to specify whether a wayleave agreement has really taken place!

I mentioned a few days ago in one of the other threads where I spoke to a person from Openreach and asked why certain postcodes in my area under the same housing association show Build Plan and others show no plan at all.

Just because the build plan shows that it will be built by December 2026 doesn't mean it will really happen. This is just Openreach announcing their interest in the area.

Look, I also happen to get a "To be built between April 2022 and April 2025" when I enter my postcode E1 6DJ. But if I go to Openreach site and enter postcode there this will come up

Did you know?
We're upgrading millions of homes and businesses to Ultrafast Full Fibre broadband
At the moment, we don't have any plans to upgrade your area to full fibre, but provide your contact details and we'll keep you up to date if things change - we add new locations into our build plan every three months.

Enter another postcode like E1 6PS that's a building next to me under same housing association EastendHomes and this is what it will show..

Did you know?
We're upgrading millions of homes and businesses to Ultrafast Full Fibre broadband
We're starting to build our ultra-fast, ultra-reliable Full Fibre broadband in your area.
Provide your details below, and we'll keep you up to date with how we're getting on and what this could mean for you and your property.

You see this is the logical fallacy of this checker that makes me angry. I explained that to the Openreach person on the phone a few days ago. And he says that they will request wayleave in the next 2 years. If wayleave is granted then my area should be upgraded too. But if it does not, then there's no promise that it will go live.

It all depends. The fact that Openreach can't guarantee 100% FTTP coverage for every exchange area is indicative of a lack of confident from their part. Those announcements absolutely mean nothing at this stage.

It would be better if the "We're starting to build our ultra-fast, ultra-reliable Full Fibre broadband in your area." is reflective of the wayleave agreement because if they have not acquired wayleave, it is very misleading and even deceptive to make such a claim. They are only assuming that the permission will be granted and the upgrade will go ahead.

Maybe Openreach should learn from Hyperoptic and CommunityFibre. Their checkers will show "Building permission granted" "We have an agreement to proceed with our installation for your building."

Openreach have to be more transparent and professional!

Wayleave is always nasty one! Some get lucky approved, some aren't.

Edited by adslmax (Mon 21-Nov-22 09:46:55)

In reply to a post by BLaZiNgSPEED:

Openreach have to be more transparent and professional!

Thats a little harsh in my opinion, when you spoke to Openreach on the phone were they not transparent and professional? sounds from what you said they were very much both and clear about what their plans are.

You can't expect the level of detail you're hoping for via an online checker, otherwise they would need to include caveats like "as long as the ducts are not blocked", "the lady at number 30 doesn't have her washing out" and so on, they have given you an estimate subject to everything going as planned (that goes for where they need wayleaves and where they don't).

The biggest problem with this checker and even the original checker is it fails to specify whether a wayleave agreement has really taken place!

I’m with @dect on this. You’re expecting a tad much from what is a very basic checker.

Wayleaves are a private property issue and can be fiendishly complex. Expecting BT/OR to hold and display this on a publicly accessible database I don’t think is realistic.

I can't see getting permission to install being an issue around here seeing as Upp and Lightspeed have already been installing since the spring. Hopefully I shouldn't have to wait too much longer before I can order with one of them

In reply to a post by dect:

In reply to a post by BLaZiNgSPEED:

Openreach have to be more transparent and professional!

Thats a little harsh in my opinion, when you spoke to Openreach on the phone were they not transparent and professional? sounds from what you said they were very much both and clear about what their plans are.

You can't expect the level of detail you're hoping for via an online checker, otherwise they would need to include caveats like "as long as the ducts are not blocked", "the lady at number 30 doesn't have her washing out" and so on, they have given you an estimate subject to everything going as planned (that goes for where they need wayleaves and where they don't).

Yes, I'll admit Ethan Evans was professional on the phone and on email. He willingly wanted to speak with me on the phone and asked me to email him my contact number so he can call me, which he did the following day around 4pm.

His conduct was professional and he was patient and friendly, which I certainly appreciated. The following day he sent me an email with a Landlord Brochure - Digital (005) PDF document detailing how to request wayleave and get in contact with the residents and freeholders of the building.

All this seems good but he told me he cannot give me any definitive answer.

Hi Rahul,

Thanks for your time on the phone today.

Apologies for the delayed email, I was trying to dig out some literature regarding FTTP into Apartment blocks.

The attached leaflet is what we send out to landlords and freeholders, it explains that once we get contact we will look to install FTTP free of charge (subject to survey). The best thing I can advise here would be to speak to the landlord/freeholder of the building, whether it be on your own or a group of residents and see if they would be will to engage with us to get FTTP installed.

Please feel free to keep my details to hand and if you need anything regarding your query please do not hesitate to reach out, but I will close things from here.


Best Wishes,

Ethan

Ethan Evans

Infrastructure Solutions Executive Level Complaints Team

Openreach

The thing is if you compare that to the Hyperoptic checker you will see something like this... Building permission needed

"We are yet to request permission to install Hyperoptic Full Fibre broadband to your building."

Or Building has been assessed

Your building has been confirmed for further investigation into bringing Hyperoptic Full Fibre services to you.
Hyperoptic fb

Building has been surveyed

Your building survey is complete.
Hyperoptic fb

Building permission granted

We have an agreement to proceed with our installation for your building.
--------------------
This is what I wanted to see for Openreach FTTP. Then we can all be at least psychologically better off knowing categorically if it will happen or not without getting our hopes up! It will also show proof that Openreach is really willing to install Fibre into the building and not just ignoring us by choice.

This Openreach checker may lift up positive hopes for too many and end up disappointing. I know Hyperoptic is a smaller provider, but they got this aspect done very well for a very good number of years now!

At least with Hyperoptic I know categorically that they aren't going to come to my building. But with Openreach FTTP it is still an uncertainty.

Wouldn't it be better for all of us if we knew with 100% that the service will not go live come December 2026 than to have false hope and just be disappointed that it didn't happen?

In reply to a post by No_One:

I can't see getting permission to install being an issue around here seeing as Upp and Lightspeed have already been installing since the spring. Hopefully I shouldn't have to wait too much longer before I can order with one of them

Yes, that is my hope too. However, there is no guarantee they they will grant permission for Openreach FTTP. For example my management refused to grant permission to Hyperoptic despite me being registered as a Hyperoptic Champion in February 2015. I got 30+ signatures from August 2014 to February 2015 and still at that time EastendHomes refused wayleave agreement.

I then spoke to my Housing Estate Manager Edgar Tannoh who said that he's spoken to the Technical Services Manager John Hinds and said that "If we are going to agree fibre we will do it with another provider, not Hyperoptic".

Anyway, that is a quote from 7 years ago. Finally permission is now granted for Community Fibre instead! However, it appears that they are vehemently against Hyperoptic. I spoke to a Hyperoptic Representative who told me that they were hanging up the phone on him and was insisting to try and convince them to speak to them.

Now, the problem is that the management team might find an excuse and say something along this line, "well we have granted permission to Community Fibre, what more do you want?" See, that is my fear! They will no longer be mandated to grant permission for Fibre. And even if I tried to raise this issue with my local MP they will say, it's not mandatory as permission is granted for Community Fibre.

My only hope with Openreach FTTP is that it is traditionally a larger FTTP network and if that can somehow convince management to grant permission for them this time, but there's no guarantee.

In my reply to you I can waffle about this and that, but the bottom line is you're not going to get the checker you desire. It is what it is a simple checker about estimated delivery time.

Hyperoptic's entire business model is deploying to MDU's in City centres.
Almost every single deployment they make requires some kind of wayleave.

You're expecting too much for Openreach to list the wayleave status of buildings.

Hyperoptic don't even do that. They only list the wayleave status for buildings that have tried to have them installed.

If I pick a random MDU Hyperoptic have nothing about the wayleave status.
You're picking selective examples to make a ridiculous arguement.