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so they gave us a 36-37Mbit (down) and 10-20Mbit (up) for our Digital Voice and sent us the Smart Hub 2
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Wow. Could hardly call that a "low bandwidth" service, just to make calls on. That's more than a lot of people have for their sole broadband connection 😎😂
Thats what I said to BT when I was on the phone to them when they messed up our switch over to Digital Voice.
They basically told me it's the lowest tier package they provide over Full Fibre, see I would have created a package for voice only or capped it at a lower speed, funny thing is we are not paying for any broadband and our overall price is lower.
I am guessing this speed may reduce once they switch us over to Digital Voice, due to BT contacted us stating we were to be moved over to Digital Voice on a set day, even got a call from them to arrange for a new Smart Hub 2 etc to be sent to us free of charge along with a start date.
Sadly, that start date came and went and only had the broadband activated (again broadband for phone only), so phoned BT and was told that our line is not ready for it yet and that none of this should have happened yet, so now we have broadband at those speeds just sitting there doing nothing and had to plug our phone cable back into the ONT and just wait.
One good thing from this is we are paying less for our phone service, so win, win.
Paul