In reply to a post by Pheasant:

Be interested to know if they'll dig and duct the 60m from pot to house or if they simply spade-in a blown fibre tube direct in ground and leave it at that.

In reply to a post by MHC:

Got there today - late and found out what had happened.

Two Gigaclear staff turned up - to install, not survey.

Apparently they used a spade to cut a 100/150 mm deep slot in te ground and ran the fibre in a 10mm duct through that - unikely to be damaged but if it happens it is their isssue. Ran it just over 3 up a wall and into the house, exactly where required. Two of them there for 4 hours.

I guess the "pre-install inspection" was the two engineers having a smoke and a cuppa before they got the spades out.

Good that it was sorted to satisfaction.

You are lucky. I had installation on the 14th December. Still waiting for activation. Despite multiple support chats and telephone calls I still have no connection. Finally had ONE email. They will now look to resolve in January.
Only saving grace is that the original contract offer was 6 months free 900/900.