Hi all, I'm thinking of moving to Swish fibre, but can anyone tell more about whether I'll need extra superpods? Forgive my ignorance.
Current set up is Zen broadband router in the hall. I use netplugs to distribute the wifi to the study and elsewhere as the wifi signal from the hall will not reach certain rooms well. I get 50 download at the router, but about 10-15 from the netplugs.
Chances are the new swish router will be installed in the study (is that a good idea?). Am I likely to need pods elsewhere in the house to get a good signal elsewhere? Should I stick with netplugs instead? Can I buy pods or do I have to pay £5pm extra to get them from Swish?
Thanks for your advice in advance.

Edited by sen2479 (Mon 19-Dec-22 12:36:47)

Very hard to say without knowing a lot more about the size and layout of your house, thickness of walls etc. I found the Plume wifi signal was comparable with the signal I got from my previous Fritzbox 7530 from Zen, so if you need netplugs now it seems possible that you'll want several Plume pods. I found the signal from 1 Pod was sufficient to cover my average sized house, but most of my network, including all the important devices, is wired, so I'm not very fussy about wifi speeds. So long as I can get a connection at all, that's usually good enough.

I don't think they're available to buy in the UK. I've got some idea they're locked to the Swish network, so even if you did manage to buy additional ones from elsewhere they might not work with the Swish units. But I don't know this for sure. Another post on this thread has indicated that they don't play nicely with other mesh networking kit, so you might have problems if you try to mix them with your netplugs. Again this is something I haven't tried.

Be aware that you have to plug them directly into a power outlet, which might limit your choices for locating them. And their footprint will likely cover adjacent outlets in a ganged socket. My power sockets are all fairly low down, which isn't ideal for best wireless coverage.

I hated the Plume, and replaced it as soon as possible - see previous posts on this thread.

Just got a swish flyer in the post LOL
Only 13months since the last one which offered free Swish and I signed up for.
3 months after that I was told my street was RFS (ready for service) in June '22.
That's the last I heard from anybody at Swish Fibre. 6 months on and the online account says activation November 2023. Swish has cost me 9 months of higher (out of contract) tariff with my current provider, enough is enough. I don't believe any of the very little I have heard from this outfit.

Same situation for me but I do not think it is totally their fault where I am as the ducts were in a very bad state I understand which resulted in some lengthy delays.

I'm not even sure I'll switch as I have no real use case any more.

Plume is also used by HeyBroadband as well; doesn't mean they don't each lock them down but there are certainly other ISPs using them.

With HeyBroadband, you can get two of them for an additional £7pm on top of the price of the internet connection

In reply to a post by mikePR:

I am *now* happily using the TP-Link Archer C7 router - after Swish swapped out the ONT as it wasn't playing nicely with the router (see my earlier posts), and getting Gigabit Ethernet on all LAN ports.

I had no end of grief getting an Archer C7 to get anything like gigabit speeds when I was using it on my new HeyBroadband 900/900 connection; it kept maxing out at about 650Mbps. I ended up upgrading to an Archer AX20 and am now getting pretty much 850+Mbps.

I do have some concerns about Swish now.

A rep knocked on my door a couple a weeks ago saying I could have it installed that day which I thought was a bit off as I had registered nearly two years ago and thought they would at least prioritise people who had already pre-booked.

Anyway I asked him how they get the fibre to our houses as only one side of the street had the utility boxes at the front of their properties.
He went away for a few minutes and said he would check in to see what was happening.
There were no additional planned works for my street but a week later the contractor dug a trench and layed a duct.
This could be down to poor communication between the provider and their contracter I guess.

I have also asked their sales team some simple questions which they have yet to get back to me about.

Anyone who is using them able to provide any feedback on what the service is like?

In the two years since preordering I also do not think the pricing is that competitive any more compared to Giganet for example:

Swish 900 £75/pm - or £50 pm over an 18 month contract with discount
Giganet 900 £40/pm - or £30 over 12 months with discount

Edited by smouty (Wed 08-Feb-23 14:39:55)

In reply to a post by smouty:

In the two years since preordering I also do not think the pricing is that competitive any more compared to Giganet for example:

Breaking news is that Swish and Giganet are merging, so maybe this difference will disappear in time.

That's interesting.

Giganet pricing is unusual with the price difference between slowest and fastest like £8/pm for approx. 10x the speed.
I appreciate not everyone needs this but its almost steering people towards that tier and I hope Swish follow this pricing model.

Hi Chris! I'm now live and really impressed with the service (speedtest) -- but the lack of IPv6 is really unfortunate. Could you add me to the "early adopters" group for IPv6?