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Standard User jchamier
(eat-sleep-adslguide) Thu 01-Jun-23 18:36:08
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Re: Got a letter from Zzoomm


[re: deleted] [link to this post]
 
In reply to a post by dect:
I agree talking about the 'The Park' is way off topic and may make some people feel very uncomfortable on here but I don't agree with your (and the +1) justification that we shouldn't talk about things that are inaccessible to a lot of people as that could include FTTP as well smile
Well if you look at it that way, I can’t get 5G or The Park smile Yeah, its just off topic.

I'm happy to revert to the conversation about a Zzoomm letter and Adrian ordering it.
I will be interested in how Adrian finds the install.

23 years of broadband connectivity since 1999 trial - Live BQM
Standard User TheHorseman
(knowledge is power) Thu 01-Jun-23 23:01:08
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Re: Got a letter from Zzoomm


[re: zyborg47] [link to this post]
 
I had Zzoomm installed last year, the install date was a week after ordering and the install itself was less than an hour. In my area the fibre is dropped from the BT pole, so no digging. They are the only fibre provider in the town so far.

LiLaconnect came and put ducting in the area before Zzoomm but then stopped. The last time I checked their website said that 'we are not currently building in your area' ??

BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity 2 -> Plusnet Unlimited Fibre Extra -> Vodafone 76
Say it with flowers, give her a Triffid smile
Standard User neo_wales
(member) Fri 02-Jun-23 10:10:51
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Re: Got a letter from Zzoomm


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
In reply to a post by dect:
I agree talking about the 'The Park' is way off topic and may make some people feel very uncomfortable on here but I don't agree with your (and the +1) justification that we shouldn't talk about things that are inaccessible to a lot of people as that could include FTTP as well smile
Well if you look at it that way, I can’t get 5G or The Park smile Yeah, its just off topic.

I'm happy to revert to the conversation about a Zzoomm letter and Adrian ordering it.
I will be interested in how Adrian finds the install.


He'll drag it out for ten or fifteen posts I'm sure, he loves making a mountain out of a mole hill. The install can't be the half hour or so install normal people experience, his has to have problems so he can justify his reluctance to switch to FTTP wink

Robert
South Wales UK
Talk Talk Future Fibre 900
i9 main PC,Surface Pro 9 i7


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Standard User Fido
(experienced) Sun 04-Jun-23 02:11:31
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Re: Got a letter from Zzoomm


[re: neo_wales] [link to this post]
 
Have people noticed the Zzoomm Automatic Wavleave in their T&C as follows:

2.4 Wayleave. By placing an order with Zzoomm for service, you are agreeing to provide us or (i) any other Zzoomm Group Company, or (ii) any other party that is an Electronic Communications Operator (under section 106(3)(a) of the Communications Act 2003, that we may assign this right to, with a permanent wayleave over your property so that we may supply and maintain our equipment and deliver you service as determined in our rights under the Communications Act 2003. By ordering and requesting installation of our Service, you agree that the Zzoomm Network Equipment placed on your property with your permission will remain, including the internal network termination point installed in your property, irrespective of whether you or anyone who purchases, rents or leases the property takes Services from us. The Zzoomm equipment we supply to you to connect to our service remains our property, and we have the right to access and monitor our equipment for diagnostic or maintenance purposes either directly or remotely. You should ensure that any future purchaser or tenant of your property is made aware that the property is connected to our network and of the location of the Zzoomm equipment.

https://zzoomm.com/terms/12-months/

Personally, I would be extremely reluctant to sign up with any company that tried to commit you to a wayleave of this type.
Standard User deleted
(deleted) Sun 04-Jun-23 08:04:47
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Re: Got a letter from Zzoomm


[re: Fido] [link to this post]
 
This is what I eluded too when I asked the OP if he had got permission from his landlord. Surely a tenant like the OP doesn't have the authority to sign an agreement of this type that commits the landlord to something they are not aware of. Are there any repercussions for the tenant if they do?
Standard User Pheasant
(eat-sleep-adslguide) Sun 04-Jun-23 10:14:16
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Re: Got a letter from Zzoomm


[re: Fido] [link to this post]
 
I would doubt that would see the light of day in any court in the land should they try and “enforce” it.

If you don’t want their gear in your house you can realistically remove it any time you like. It’s your house.

You may have to pay them if you stick the ONT in the bin, but they’re hardly going to chase you.

Let’s get real.
Standard User zyborg47
(legend) Sun 04-Jun-23 10:36:45
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Re: Got a letter from Zzoomm


[re: Pheasant] [link to this post]
 
Exactly, that is more or less what my landlord said to a neighbour who did ask them about it. My landlord is a housing association, so they are a bit different to private landlords. they told my neighbour that they can't really stop us having fibre.
As you said, it would not stand up in court and I doubt Zzoomm would want to waste money. I wonder how many other providers got this sort of agreement, as far as I know Openreach already have it.
I remember years ago when i lived at my parents, The GPO at the time asked my mum for permission to have a telephone cable going over the top of the property to a neighbour as it went from the pole to our next door neighbour. That would not happen now. Openreach done my next door neighbour fibre and did not ask me if i minded an extra cable going past my bedroom.
Nor did Zzoom when they did the one next to them.

As for installation, should be easy enough, from pole to wall and then down the wall to the splicebox and then a hole in the wall to the ONT. Some friends who got Zzoomm last week on my recommendation had a small problem on installation, for some reason the ONT would not connect, turned out to be a config problem at Zzoomm's end, got it sorted, just took a bit longer. They are getting 180Mb/s, not bad since they are paying for 150.

Adrian

Desktop machines Mac mini pro with macOS Ventura, also pc Ryzen powered with windows something or other.

Plusnet FTTC
Standard User Thinker27
(learned) Sun 04-Jun-23 10:57:30
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Re: Got a letter from Zzoomm


[re: deleted] [link to this post]
 
It is a "wayleave over your property". It doesn't require you to give wayleave over a landlord's property (common parts of a multi-dwelling building), but if you purported to do so it would not be effective to bind the landlord.

The clause seems pretty much to reflect the familiar position with an Openreach phone socket. It belongs to them and you shouldn't touch it. People expect to move into a property and find a phone socket.

If in the future you wanted to remove it, it would be polite to inform them, but routers, master sockets and ONTs do go missing and I haven't heard that providers chase them up with legal action.
Standard User Pheasant
(eat-sleep-adslguide) Sun 04-Jun-23 11:03:16
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Re: Got a letter from Zzoomm


[re: Thinker27] [link to this post]
 
This bit of sheer comedy gold:

“By ordering and requesting installation of our Service, you agree that the Zzoomm Network Equipment placed on your property with your permission will remain, including the internal network termination point installed in your property, irrespective of whether you or anyone who purchases, rents or leases the property takes Services from us.”

So you sell your property, but in zzzoomm view you are responsible for what the purchaser then does.

Fantasists. As said, it would get laughed out
Standard User Thinker27
(learned) Sun 04-Jun-23 11:20:20
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Re: Got a letter from Zzoomm


[re: Pheasant] [link to this post]
 
Well, yes, you are not really in a position to agree to this as you have no control over what a subsequent purchaser does.

In theory, a wayleave attaches to a property, it is an encumbrance (easement?), so when you sell you would disclose it to the purchaser. The last sentence of the clause says "You should ensure that any future purchaser or tenant of your property is made aware..." but is coy about pointing out the wayleave to the purchaser.

I expect there are all sorts of variants on this general theme in the Terms of other providers.
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