This is the whole letter they sent me,

A breach of any conditions imposed by this consent will be treated as a breach of your tenancy conditions. If you breach a condition of this consent, you risk losing your home.
• If you have changed your mind and no longer want to carry out this work, I would be grateful if you would contact us on

I can confirm that Connexus has no objection to Zoom installing Fibre Optic Broadband at the
property, subject to your agreement being bound by the following conditions: -
1. All electrical fittings/cables must be British Standard compliant and fit for purpose
2. All work is to be paid for by yourself and no cost incurred to Connexus
3. All maintenance relating to this improvement must be carried out at your own expense.
4. You shall repair any damage to the dwelling caused by the carrying out of the work at your own
expense.
5. You must indemnify Connexus against all costs or claims or legal proceedings that may arise
as a result of the works being carried out at the dwelling.
6. Where applicable a letter identifying asbestos at the property has been enclosed. If the
work you propose to carry out is going to disturb the areas identified as containing asbestos materials in the survey, you will be responsible for the cost of the asbestos removal and must comply with asbestos regulations. A certificate for its removal must then be sent to Connexus

7. In the event of you terminating or transferring your tenancy, Fibre Optic Internet and all associated cabling must remain in place and be in good condition. It will then become the property of Connexus. Alternatively, should you be required to do so you will reinstate the property to the satisfaction of Connexus, again without any expense to Connexus, or the incoming tenant.
Permission for the above work is granted for 6months from the date of this letter. If the works are not carried out within this time scale you must re-apply for the permission.
Please sign, date and return to Assets Team, Connexus Homes Ltd, The Gateway, The Auction Yard SY7 9BW
Form no. 1 (Acceptance of approval conditions)

----

No asbestos is in the house, that was checked a few years ago.

I presume part 7 covers that. I doubt I am the only person that asked for permission to have Zzoomm. My neighbours did not officially ask permission, I saw their daughter as I was going to the post office. i thought they did, but all they did was phone them to ask about Fibre broadband. they must have got someone one who gave them the wrong info. I said to send them a email anyway and get permission, while they have now got the fibre in, no one is going to know when it was put in.
The last person who came here, is the bloke who serviced the boiler last year, that is the only person that visits from the HA from one year to the next unless we get someone in to do some repairs. As said before they are not that bothered as long as the property is not damaged, I had a smart thermostat installed. All the smart stuff I have around the house I have done so without changing anything, like Philips hue remote dimmer switches. Switchbots to turn my kitchen light and back outside lights on and off just attaches to the switch, saying that the one in the kitchen is attached by super glue , but I can easly just put a new switch on there.

At the end of the day the HA don't hold up it side of the contract, half the time, took six months before they came to fix a handle on my living room window, I tied it up with string to stop it from opening, then I had the idea to take the one off the kitchen window and put it on the living room window. Mu small windows in the kitchen is always open anyway so they just replaced the one on that. The extractor fan in the kitchen have been broken for a couple of years, make a screeching sound when turned on, I never used it that much anyway, as I said I always have the small window open in the kitchen.

The only time they moved their backside was when my next door neighbour whose house is privately owned complained about the gutter leaking after my roof was replaced. Her fault it leaks anyway, they were the ones who put a different shape of gutter up to the other houses, her hubby that was put a load of gaffer tape inside when it was installed to stop it leaking. Anyway, the HA moved very quickly to sort that out as she said it was those that were doing my rook that broke it. Took 4 attempts, seems ok now, but the back one is leaking, and she has done nothing about that.
So maybe if the HA cared a bit more I would worry,

Local libraries often offer printing services at a small cost, I know ours are still used for that.

I was shocked as well when I bought a book of 8 stamps and it was £8.80 - shows how much notice I take (and how often I buy stamps) as I thought they were still about 70p.

So if/when you move out, clause 7 of the agreement with the HA means that both the HA and ZZoomm will be claiming ownership of the ONT? Not your problem but I'm not sure you have the authority to make the commitment to hand someone's property over to a third party.

In reply to a post by ian72:

Local libraries often offer printing services at a small cost, I know ours are still used for that.

I was shocked as well when I bought a book of 8 stamps and it was £8.80 - shows how much notice I take (and how often I buy stamps) as I thought they were still about 70p.

I have not been to our library for a few years, it is moving into town at some point to a shopping centre that our council paid £4 million for.

I know people posting letters have decreased, I am certain that the prices will just make less people post letters.

5. You must indemnify Connexus against all costs or claims or legal proceedings that may arise as a result of the works being carried out at the dwelling.

Make sure this one doesn't bite you.

In reply to a post by GonePostal:

So if/when you move out, clause 7 of the agreement with the HA means that both the HA and ZZoomm will be claiming ownership of the ONT? Not your problem but I'm not sure you have the authority to make the commitment to hand someone's property over to a third party.

As you said, not my problem, If/when I move out which may be late next year, which is another reason why I did not want a long contract I need to rip up all the carpets as well, I do need to decorate this year, not going mad, just replace stair carpet with treads and paint the walls.

In reply to a post by Fido:

You seem to be certain that it is not enforceable in law in any way, (in the case of a tenant I would tend to agree), but in the case of a home owner signing up I would not be so sure.

We need to consider the Boris Factor in that we need to remember that Boris was the Prime Minister and who knows what sort of legal ploys that guy has authorized.

This so called wayleave seems to be open ended and wide ranging once you sign up to their service. - eg. Here is a huge Zzoom Cabinet on your property for the whole area: but I cancelled years ago; no matter - we have a wayleave. - (or in a dystopian world; those monitors in the corners of your rooms are ours and they must be connected at all times).

https://www.gov.uk/guidance/guidance-on-access-agree...

Personally with T&C of that type, I would avoid Zzoomm like the plague.

The thread has developed from some sort of What Katie/Adrian Did and What Katie/Adran Did Next to a discussion about the Zzoomm Wayleave.

At first it appeared to be just an electronic wayleave which seemed strange and now it appears to need a signed hard copy as it has now transpired that a Signed Copy of the Zzoomm Wayleave is required and the discussion has centred around the implications for a tenant.

Personally, I cannot see how a tenant can sign a wayleave for a property that they do not own without the landlord/landowner also signing the wayleave which would effectively end up with a wayleave between the telecoms provider and the landlord/land owner as that seemed to comply with the older legislation but I do not know if new legislation has changed that.

The wider point is when a home owner and not a just a tenant signs up to Zzoomm and they sign their wayleave as, (unlike a tenant), a home owner could be liable and I cannot see why a home owner would sign if alternative providers were available.

Personally, I would recommend that any home owner considering signing such a wayleave should edit it and modify it to severely limit the one sided powers it gives to Zzoomm.

Edited by Fido (Tue 06-Jun-23 17:05:52)

In reply to a post by zyborg47:

Yeah, i know, but it is very strange when we are supposed to have the paperless office, at work the amount of stuff that is printed out is horrendous.

UK law doesn’t yet have a electronic signature provision. The US does, and other countries do. In most cases this doesn’t affect anything as the second party (often financial agreements) are happy to accept some sort of ‘electronic’ scribble, and that records intent, so their lawyers are happy.

Its up to each organisation what their risk is.

DocuSign is very popular when it comes to e-signing agreements. Have used them quite a bit for manner of agreements over the years.

I believe the signing and returning a hard copy by post is the conditions set out by Adrian's landlord (Connexus) with regards to the works. I don't think Adrian has stated if he also needs to do that with Zzoomm agreement. Hopefully Adrian will clarify.