I’ve just ordered a Lebara sim. 3Gb for £4.40 and 99p for the first six months.

Plusnet used to do the tech stuff for John Lewis BB ie greenbee / Waitrose etc and they have just stopped hosting e mail for those services. So it looks like they are shedding unprofitable arms of the business

In reply to a post by threelegs:

Plusnet used to do the tech stuff for John Lewis BB ie greenbee / Waitrose etc and they have just stopped hosting e mail for those services. So it looks like they are shedding unprofitable arms of the business

Rebranding or "white label" offerings are becoming less interesting. Its probably not remotely of interest to John Lewis / Waitrose to be seen to have a broadband offering when they are working out how to survive on the high street.

Email has been a nightmare for ISPs for years, even Virgin Media has dropped email for new customers. Sky used to outsource to Google, but that became too costly. Cheaper to get your own mailbox from one of the big providers, Google (Gmail), Microsoft (outlook.com) or Yahoo with adverts - OR - pay for a professional service with no ads if you have a domain (MS 365 Exchange Online is £3+tax per month per user).

I don't understand BT group's consumer broadband strategy.

One might think that Plusnet is being deliberately run down - they have higher FTTP prices than the main BT brand (I recently got 500/75 FTTP at £31/month from BT when Plusnet would have been £35/month) and they have no option to add digital voice services.

On the other hand I recently noticed a brand new TV advertising campaign for Plusnet which looks fairly high budget.

Going just on those experiences you'd think that Plusnet is their "premium" brand and BT is their "discount" brand. EE is even dearer (£38.50/month) but without offering any additional benefits so who knows what that brand is meant to represent in the broadband market (I am a mobile customer of theirs though).

In reply to a post by Chardonbleu:

One might think that Plusnet is being deliberately run down - they have higher FTTP prices than the main BT brand (I recently got 500/75 FTTP at £31/month from BT when Plusnet would have been £35/month)

I would disagree, you clearly got that on a very special deal, what are Plusnet and BT's usual prices for that service?

In reply to a post by spile:

I’ve just ordered a Lebara sim. 3Gb for £4.40 and 99p for the first six months.

I would note gf uses Lebara and it's hit or miss as to if wifi calling works, aside from that very good.

I used Plusnet mobile for ages, always 4g from when 4g became available on it with no reverting to 3g when making a call, maybe it was due to area/poorish reception for your friends?If it wasn't closing I would still be on it

In reply to a post by dect:

]I would disagree, you clearly got that on a very special deal, what are Plusnet and BT's usual prices for that service?

I have just had a peek to be nosy and they are correct, plusnet 500Mb/s is £39.99, Bt is £32.99, even the lower speed ones on BT are a couple of quid cheaper than the equivalent on Plusnet. Very strange

In reply to a post by zyborg47:

I have just had a peek to be nosy and they are correct, plusnet 500Mb/s is £39.99, Bt is £32.99, even the lower speed ones on BT are a couple of quid cheaper than the equivalent on Plusnet. Very strange

Thats not what I'm seeing, they are

BT 500Mbps - £43.99
Plusnet 500Mbps - £39.99

I suspect in your areas BT are doing a special deal so not BT's regular pricing as BT 500Mbps is never normally £32.99


Edit1: I just put the post code in for 'White Lodge Hotel' in your area and I can see BT are charging £32.99 for BT 500Mbps but its got a big bright label above it that say 'Special Deal' which proves my point.

Edit2: Added clarity that this post is about BT and Plusnet

Edited by deleted (Fri 14-Jul-23 22:21:30)

In reply to a post by steve195527:

I used Plusnet mobile for ages, always 4g from when 4g became available on it with no reverting to 3g when making a call, maybe it was due to area/poorish reception for your friends?If it wasn't closing I would still be on it

Its possible VoLTE was introduced as I've neve rused PN mobile myself, but the PN forum posts were unclear, many reporting calls over 3G but data was 4G.