Truespeed indeed reply on Openreach for their infrastructure - after all their using their ducts and poles. That said there's nothing to stop them running overhead fibre to get a service to your pole.
Unfortunately it seems that nobody is actually willing to apply some common sense and put the effort in to address your issue.
Easier pickings elsewhere etc.
What ground my gears a bit was that Truespeed had dug up plenty of roads, in the newer estates where there are not above ground cabling, IE poles and such, Truespeed dug up entire roads to install those little black covers labelled 'Truespeed' where I assume the fibre is then pulled through from to get to the house once they order. They have dug up miles of pathways to do this which is significantly more work that just running a cable between two poles.
I cant say categorically but it seemed to be from what the OR guy was joking about was that they werent going to help Truespeed going above ground, but yeah I agree with you, doesnt seem like a big deal. I am the only person who has ordered Fibre in my entire postcode so far, we all live in 30's houses, you can see who;s connected to the new CBT's, so i'm not sharing with anyone at the moment

I have a 2.5Gbit Nokia ONT, maybe they could open the taps for a little bit!
Edited by naylor2006 (Thu 22-Feb-24 11:04:02)