should they have pulled a draw string in with the fibre so that future installs could be done using the draw string?

Should have pulled a string/rope in as well. Just because the last guy didn't doesn't mean you have to stoop to his level.

I agree - it is not "should they" but "did they". If they didn't then it would mean taking the fibre out to put the copper back in. If they put a drawstring in then they could have resurrected copper service (unless of course it was too tight to get copper, fibre and a drawstring down the duct in which case no easy way to restore the copper service once the fibre was in. In that scenario better to "fail forward" and fix the issue with the fibre.

In reply to a post by mikel543:

He told me the issue is at the exchange end, so it tallys up with what @zarjaz said about the light being misrouted and that it needs a different type of engineer. I'm guessing it was built wrong in the first place.

Don't recall ever seeing @Zarjaz call it wrong.

Well I got excited today as OR vans were in our street working in the chamber down the road where the big splitter is and the red light showed on the ONT for a couple of hours.

Alas when the green PON light came back ,it was flashing again same as before. So still waiting for a fix.

In reply to a post by mikel543:

Well I got excited today as OR vans were in our street working in the chamber down the road where the big splitter is and the red light showed on the ONT for a couple of hours.

Alas when the green PON light came back ,it was flashing again same as before. So still waiting for a fix.

The good news is, they are working to get it fixed

It will likely be a fault in the chamber which N11 should fix soon make sure you get your neighbours to thank you for getting it fixed for all them before they get theirs fitted

The FTTP to our village went down twice before we had it at our house, one time I had to travel along the route the fibre took several times that day, from what I could see the team worked their way back to exchange opening up every chamber. By the time we got FTTP all the teething problems had been solved.

Today's update is that I've had red PON light since Wednesday afternoon.
Called ISP for an update, apparently the issue is at the head end not the chamber in the street and it needs a specialist engineer assigning.

Next scheduled update from OR is Tuesday.

ISP has agreed to escalate with OR if not fixed by Wed next week.

https://forums.thinkbroadband.com/fibre/t/4757548-re...

Good luck.

Just a final update to say that Openreach carried out the remedial work yesterday and an I'm back up and running.

They also sent an engineer out to my house to verify that everything was working properly, which was appreciated.

A couple of neighbours had also had it installed while it wasn't working, so this may have helped speed things a long a bit.

I'm really happy with the FTTP connection and its a massive improvement over the VDSL service, delivered over half a mile of copper, that I had before.