In reply to a post by naylor2006:

In reply to a post by Apostate:

The latest update is that there is a problem with a tree which needs to be dug up and it has very deep roots! After the assurance I had from them that the work would be done by today enough was enough and I've cancelled with Vodafone.

Tree dug up...deep roots....what on earth?

Your cancellation with Vodafone will drop the order off Openreach's books too, so if you order from another ISP a different engineer will likely come out and may have a better view or approach. EE are doing some good deals right now.

Yes I could hardly believe what I was hearing.

I'm going with BT which at the moment is only £5 more. I can always change after 2 years when the big hurdle of installation will have been overcome.

In reply to a post by Apostate:

In reply to a post by naylor2006:

In reply to a post by Apostate:

The latest update is that there is a problem with a tree which needs to be dug up and it has very deep roots! After the assurance I had from them that the work would be done by today enough was enough and I've cancelled with Vodafone.

Tree dug up...deep roots....what on earth?

Your cancellation with Vodafone will drop the order off Openreach's books too, so if you order from another ISP a different engineer will likely come out and may have a better view or approach. EE are doing some good deals right now.

Yes I could hardly believe what I was hearing.

I'm going with BT which at the moment is only £5 more. I can always change after 2 years when the big hurdle of installation will have been overcome.

Did the same thing, I went with BT, paid the little extra but was worth it. I had contractors do my install MJ Quinn......they were half decent and there was two of them. My install was just from a pole though that was very close to my house already.

Reason I didnt go with with BT originally was because their records didnt reflect I could get FTTP, the BT Wholesale Checker wouldnt show it so therefore their systems wouldnt let me order it....no matter what, I honestly tried! So went with Vodafone, infact all the other ISP's showed I could get Full Fibre aside from BT and their associated ones like EE.

Luckily by the time I lost my mind with Vodafone the records had updated!

Good luck with the re-order.

In reply to a post by witchunt:

Is the 1st pole from you where the copper DP is located or is it just a carrier pole?

what's a "DP"?

As a follow on to this there is another pole which serves my neighbour on the other side. It's a different pole to the one that serves the copper line to my house.

He receives his FTTP wire from this other pole. It's also close to my house and would not require any tree cutting. No work would be required on the neighbour's land but the wire would go over his garden. Can he block this?

I'm thinking about mentioning this as a possibility when the next neighbour comes.

In reply to a post by Apostate:

In reply to a post by FibreBubble:

These subbies are on pitiful rates. If the BT guys were on the same deal, they would be doing the same thing.

rather than paying them for doing nothing they should pay them better for actually doing the job

I doubt the subby got paid for an incomplete job.

In reply to a post by Apostate:

The latest update is that there is a problem with a tree which needs to be dug up and it has very deep roots! After the assurance I had from them that the work would be done by today enough was enough and I've cancelled with Vodafone.

When I was in this game I visited tens of thousands of punters and I never once saw anyone digging up a tree to provide service. This is nonsense.

In reply to a post by Apostate:

As a follow on to this there is another pole which serves my neighbour on the other side. It's a different pole to the one that serves the copper line to my house.

He receives his FTTP wire from this other pole. It's also close to my house and would not require any tree cutting. No work would be required on the neighbour's land but the wire would go over his garden. Can he block this?

I'm thinking about mentioning this as a possibility when the next neighbour comes.

My hunch is that addresses are pre planned to be served from pre determined points. I would imagine this will involve noting length of cable needed and hazards such a trees from planning surveys.

I guess moving service point is not a simple thing. Your problem maybe down to a subby being unable to raise a second bloke or a cherry picker to help route through the obstructing trees and scarpering on to more profitable ground. Then poor job management by the isp and network provider exacerbating.

Best of luck with the new isp.

Edited by FibreBubble (Thu 18-Jul-24 21:02:59)

In reply to a post by FibreBubble:

In reply to a post by Apostate:

As a follow on to this there is another pole which serves my neighbour on the other side. It's a different pole to the one that serves the copper line to my house.

He receives his FTTP wire from this other pole. It's also close to my house and would not require any tree cutting. No work would be required on the neighbour's land but the wire would go over his garden. Can he block this?

I'm thinking about mentioning this as a possibility when the next neighbour comes.

My hunch is that addresses are pre planned to be served from pre determined points. I would imagine this will involve noting length of cable needed and hazards such a trees from planning surveys.

I guess moving service point is not a simple thing. Your problem maybe down to a subby being unable to raise a second bloke or a cherry picker to help route through the obstructing trees and scarpering on to more profitable ground. Then poor job management by the isp and provider exacerbating.

Best of luck with the new provider.

Yes my worry is that they will keep sending a lone sub-contractor (or if not sent by someone he will certainly come alone). See the job requires 2 to pull the wire through the trees - then disappear

In reply to a post by Apostate:

what's a "DP"?

Distribution Pole - has drop cables to one or more properties. As opposed to Carrier Pole, which strings cables along from A to B but doesn't serve any properties. See this guide (pdf)

It’s actually Distribution Point , not Distribution Pole , you also have underground DP’s , Internal DP’s and External DP’s ( blocks on walls ) as well as pole mounted DP’s , ( OH , overhead in OR parlance )

Edited by Iniltous (Fri 19-Jul-24 11:03:54)