In reply to a post by ian72:

Everything I can see suggests Giganet don't use OpenReach. Are you sure it isn't a CityFibre connection? If you look on OpenReach only ISPs like EE do they offer you a FTTP service?

See there was this post in february where someone was being transferred by Giganet to Home Telecom - has your service been moved which could explain the change in IP provision?

Giganet used to offer a service via Openreach, but stopped doing so earlier this year presumably as a result of the consolidation of Fern Trading's various entities - Giganet, Jurassic Fibre, Swish Fibre, AllPoints Fibre. Cuckoo is to be the customer-facing brand of their own ISP (though I think the desire is to offer wholesale services on their AllPoints Fibre networks).

See these news articles...
* www.ispreview.co.uk/index.php/2023/02/fern-consolidates-uk-isps-jurassic-fibre-swish-fibre-giganet-and-allpoints-fibre.html
* www.ispreview.co.uk/index.php/2024/05/giganets-uk-broadband-isp-customers-start-migrating-to-cuckoo.html

In reply to a post by sjr:

The Giganet checker tells me I can't have their service either and I've been a customer for nearly two years! Whether that;s because they don't want new customers on Openreach or the checker isn't working correctly due to all the internal stuff going on at Giganet I don't know.

Giganet/Cuckoo are not taking on new Openreach connected customers.

It's a possibility they might flog said Openreach FTTP customers off to another provider, as they have done with their Openreach FTTC customers.

In reply to a post by prlzx:

In the case of CGNAT, there are updated protocols for customer routers to request that that the upstream CGNAT device forward a port (or range of ports) but not easy to find out unless the ISP provides good support or documentation about this.

I was just reading the RFCs for this (6888 for CGNAT and 6887 for PCP)

PCP dates back to 2013, and should be backwards compatible with NAT-PMP. The RFC for CGNAT says implementations MUST also implement PCP. But of course, there's nothing to say ISPs cannot choose to disable or block it. I wonder if anyone has tried sending NAT-PMP requests upstream to see if they work.

Also considering common ports (http/https). I really don't think there's a reason (if implemented well) this wouldn't be possible for everyone that wanted it. Considering how many people want to, and know how to run a web server on their home network and from that subset how many would already be with an ISP with a static IP. The remainder could likely be assigned an IP address without an assignment on those ports already.

I suspect though, that even if NAT-PMP/PCP are supported and allow for forwarding. Dynamic assignment of IPs based on the need for special ports is extremely unlikely.

I've spoken to them and had a bit of a moan about it. They've said that if they can't come up with a solution they may waive the £3 monthly fee for a static IP. Let's see what happens.

In reply to a post by sjr:

I've spoken to them and had a bit of a moan about it. They've said that if they can't come up with a solution they may waive the £3 monthly fee for a static IP. Let's see what happens.

Sounds promising!

Yes I thought not taking on new Openreach customers was the most likely explanation. If they do flog us off, it will be a real shame as in the nearly 2 years as a customer the service has been great. £32 a month for an excellent 150Mb service and not with one of the big boys, where else can I get that?

In reply to a post by sjr:

Yes I thought not taking on new Openreach customers was the most likely explanation. If they do flog us off, it will be a real shame as in the nearly 2 years as a customer the service has been great. £32 a month for an excellent 150Mb service and not with one of the big boys, where else can I get that?

The obvious possible for 12 months would be Aquiss. Small provider. Static IPv4 and IPv6 addressing as standard. £21 for first 6 months then £42 for the rest of the contract averaging at £31.50 per month. No price rises in contract. Not sure what happens at the end of the 12 months and whether you can get any discounts as that is when it would start costing you extra.

In reply to a post by ian72:

In reply to a post by sjr:

Yes I thought not taking on new Openreach customers was the most likely explanation. If they do flog us off, it will be a real shame as in the nearly 2 years as a customer the service has been great. £32 a month for an excellent 150Mb service and not with one of the big boys, where else can I get that?

The obvious possible for 12 months would be Aquiss. Small provider. Static IPv4 and IPv6 addressing as standard. £21 for first 6 months then £42 for the rest of the contract averaging at £31.50 per month. No price rises in contract. Not sure what happens at the end of the 12 months and whether you can get any discounts as that is when it would start costing you extra.

I've a vague notion that Aquiss will only offer another discount for those customers who have been with them for something like 3 or 4 years.

Another option, though with one of the 'big boys', would be NOW Full Fibre 100 ('powered by Sky') - currently £26 a month but down to £24 if you go through Uswitch or another affiliate link (e.g. ThinkBroadband's affiliate link on this page). 24 month contract, with a potential price rise during the contract but it's not set at a predetermined level - meaning you can leave penalty-free if desired.

Alas they said they would not cover the additional cost of a static IP as that would be my choice and it isn't a necessity so I've asked them to change to a static IP and suck up the extra £3 . My contract expires at the end of October so only a couple more months payments to go and I'll review my options then.

Edited by sjr (Thu 01-Aug-24 16:35:33)

I would seriously consider PlusNet, one of £5 charge for a static IP and it comes with a DNS entry of the form <username>.plus.com