Going off the installs I've managed, it's a bit of a p-take. My first thought is that they just couldn't (be bothered to) re-terminate the fibre.
The conduit should've been cut much shorter, a couple of bricks' height would be enough. When the fibre's not covered, the conduit is generally left protruding to protect the cable from kicks or running the lawn mower into it, etc. It should also be bracketed to the wall, especially at that length.
With the conduit a bit shorter they'd have also been able to follow the current line along the mortar, without the need for that ridiculous loop.
I'd send the info to Quickline, tell them you're not happy and see what they've got to say about it.
Edited by Noolah (Fri 30-Aug-24 10:53:59)