In theory we should know the ECC in 7-10 days, will likely drop OR an email today explaining the situation with our ISP about the ECC to see if we can move to a different provider as I would quite happily commit to a longer contract if it meant they covered a larger portion of the construction.

As for ducting I've already pulled it through to the edge of our drive with two draw ropes in case anything goes wrong, when the engineer came out they didn't seem too keen on using it however I can't see why it wouldn't be usable as it's burried at an adequate depth and can be drilled draight into from the kerb if needed

In reply to a post by TechMinerUK:

From my side it just seems mad that they can classify houses as ready for fibre but upon placing an order a fairly substantial amount of work needs to be done to get the fibre there, that might be because what I classify as a large amount of work is small to Openreach but I guess I will find that out by late next week

The reason for this ( in the main ) and it really only applies to DIG estates , is financial,

A 100 home DIG development could typically need a ‘spend’ of £100,000 to build to the curtilage, with no guarantee of take up , £1000 per dwelling is way more than the acceptable budget per dwelling, so under the old policy , OR would survey , but the build likely is not undertaken, using the ‘new’ method of using ( to a large extent) only existing infrastructure with minimal new build by FND , ( even if certain properties will need significant expenditure after declaring them as having FTTP available) typically the new method may only need an initial £10,000 spending for those 100 properties , so a much more ( from the accounting perspective ) reasonable rate of £100 per property, or put another way , 1000 dwellings can be made THP ( total homes passed ) for the same cost as 100 under the previous policy .

This makes the ‘City’ happy , and has the added benefit of denying the competition a ‘leg up ‘ , the Alt Nets are still at liberty to spend the £100,000 themselves if they see fit ( but they probably won’t ) .

This new method helps drive the impressive monthly ‘new’ THP figure , helps in delivering industry leading build costs and from a customer point of view , the service is still available to customers , it matters not to them that some expense is moved from one budget ( FND ) to another (SD) , this is why I think it highly unlikely that any ECC will be raised, you would not have paid under the old process, absolutely no reason why that changes under this ( relatively ) new process.

Edited by Iniltous (Wed 21-Aug-24 16:44:10)

Your posts are excellent and explaining the situation to the uninformed such as myself as you are right in that it makes much more sense for their stats and overall profit to essentially "prepare" properties for fibre at a lower cost with the understanding that there will be a higher "connection fee" per property once it is live however because they aren't spending that on each property that may even subscribe it still works out as cheaper.

Basically they are just doing "last leg on demand" as it sounds to avoid disruption to streets and giving a leg up to the competitors whilst also reserving more money for other FTTP enabled deployments?

That does make much more sense, I can't quite gather why the escalations team at OR seem to be unsure of if their will be an ECC for our deployment as I would have hoped they would be aware of this process but I guess they don't want to fully commit until they are armed with the figures in case there is some wildcard that comes out of the woodwork

Have I missed the point? The original post states that

"the BT Wholesale checker had the following statement:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG partial Direct In Ground.

FTTP is available and a new ONT may be ordered."

While there is a lot of expert and informed knowledge following that post no-one has posted any definitive outline of the situation to say that there is any doubt about that statement from BT Wholesale or any mention of any actions or charges outwith the normal process.

Why all the angst and second-guessing? Unless you have the professional background and knowledge to pin down anything incorrect or inconsistent in the BT Wholesale statement you are backing your pre-conceived ideas and beliefs against those paid to do the job.

Chill out and let things take their course.

I wholeheartedly agree that I lack any sort of experience or in depth knowledge with Openreach or their operations

The posts and thread as a whole is purely because of info that I have had from my ISP and Openreach escalations as when we were told of the roll out initially we were advised there would be toby boxes outside everyones house before the fibre was "live". Since then many people here have explained why that isn't/wouldn't be the case but that is the reason why the thread exists

I dont mean to come across as second guessing, im just anxious as based on the site visits from OR so far there seems to be confusion over the equipment located in our street and I'm worried it could affect our installation however you are right in that it is most likely nothing they haven't seen before and it'll all proceed as normal.

I would like to add that overall so far ive been impressed with the work and comms from OR so I hope it hasn't come across as me having a dig at them (Pun not intended) as that was not intended, its more curiosity in if anyone has had similar circumstances and how it worked out for them so I can prepare from my side

Edited by TechMinerUK (Thu 22-Aug-24 06:39:12)

If I've identified your account correctly it looks like the activation date has been set to 04/10/24 so Openreach are normally pretty confident at this point that they can complete the installation on that date. We'll keep you updated if this changes.

In reply to a post by GonePostal:

Have I missed the point? The original post states that

"the BT Wholesale checker had the following statement:

Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG partial Direct In Ground.

FTTP is available and a new ONT may be ordered."

While there is a lot of expert and informed knowledge following that post no-one has posted any definitive outline of the situation to say that there is any doubt about that statement from BT Wholesale or any mention of any actions or charges outwith the normal process.

Why all the angst and second-guessing? Unless you have the professional background and knowledge to pin down anything incorrect or inconsistent in the BT Wholesale statement you are backing your pre-conceived ideas and beliefs against those paid to do the job.

Chill out and let things take their course.

KCI2 Assure means a survey needs to be done to see how much work is actually involved in getting the fibre from the cbt to the house usually this is easy as the copper line would go down the same duct but until they check they dont know.

now they have done the survey the wholesale checker will change to the amount of stages required to supply the connection.