1.6Gb Package OR Website

Basically the OR website says up to 1.6Gbps but when trying to order via Zen they say no it’s capped at 900Mbps. Just wonder what’s going on here and why the discrepancy? I can order this package from Vodafone and EE website it seems.

In reply to a post by SamBGB:

Basically the OR website says up to 1.6Gbps but when trying to order via Zen they say no it’s capped at 900Mbps. Just wonder what’s going on here and why the discrepancy? I can order this package from Vodafone and EE website it seems.

Zen run their own backhaul called Plexus connected via cable links, Zen must consider they don't have the capacity to offer you higher than 900Mbps.

I see… what confused me was their answer.

“I am pleased to see that we can offer a full fibre service on the Open Reach network but this is capped at 1gb”

They seemed to attribute this cap to Openreach rather than themselves.

If you can order it via a different provider then its not an Openreach imposed limitation.

Yeh seem EE and Vodafone offer it but I am not considering either of these.

In reply to a post by SamBGB:

Yeh seem EE and Vodafone offer it but I am not considering either of these.

To be honest I wouldn't touch Zen with a barge pole but thats just my view. Its why we all go with different providers

I have checked idnet (need static IP) they don’t show it available so contacted them for further info.

In reply to a post by SamBGB:

I have checked idnet (need static IP) they don’t show it available so contacted them for further info.

Sadly the static IP limits your options, this is not a recommendation but have you looked at Aquiss as they do static IP?

In reply to a post by PCJM40:

In reply to a post by SamBGB:

I have checked idnet (need static IP) they don’t show it available so contacted them for further info.

Sadly the static IP limits your options, this is not a recommendation but have you looked at Aquiss as they do static IP?

They do but on OR atm its only 1gbits

In reply to a post by Taras:

They do but on OR atm its only 1gbits

Thanks for clarifying