In reply to a post by broadband66:

I assume you mean a static IP address?

Static or Dynamic doesn't matter if his ISP uses Carrier-grade NAT because they share the same Public IP among many customers. It'll be impossible to connect to the router at home from the 'outside world'.

In reply to a post by teshy:

My initial two year contract ended a few weeks ago. The 3 Gbps tier is no longer available. The closest one seems to be 2.5 Gbps and is £20 cheaper per month than what I am currently paying for 3 Gbps. However, I need the public IP address. Does anyone know whether they provide a public IP on their 2.5 Gbps package or would this be CGNAT?

Their highest residential tier now seems to be 5 Gbps currently at £59 per month. Do they still provide public IP addresses for customers on their highest residential bandwidth? I may as wall move to that unless the 2.5 Gbps package comes with a public IP address.

Well I can confirm that their 2.5 Gbps Premium WiFi Full Fibre Broadband Package does comes with a Public IP (Sticky Dynamic IP) due to I am currently on that Package and I have a Public IP Address.

I had to upgrade to that package due to they lied and misled me when I renewed my 1Gbit package that I had for like 4 years with said Public IP Address (Sticky Dynamic IP) even though I asked them 4 times for them to confirm that I wouldn't lose my Public IP Address if I renewed my current package, where they responded 4 saying that nothing would change, I would keep my Public IP and the only thing that would change was the price.

Sadly they lied and when I saw that nasty 100.67.202.248 Address, so I had to upgrade and I am now on their 2.5 Gbps Premium WiFi.

It wouldn't have annoyed me if they was upfront and said that I would need to upgrade to keep that Public IP Address, but they didn't and they lied.

Read this page: Community Fibre - IP Address - What IP address will I be assigned?

Hope that helps.

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Paul

That is not good from them. Looks as if it was a lone cs bod being loose with the info.

I still remember you waiting for FTTP and now, you are on 2.5gbit

In reply to a post by Taras:

That is not good from them. Looks as if it was a lone cs bod being loose with the info.

Yeah, to be fair, 1 issue like this in the 4+ years with them I cannot moan.

In reply to a post by Taras:

I still remember you waiting for FTTP and now, you are on 2.5gbit

Yeah LOL. I can get 5Gbits up and down, I just don't see the point of that yet, plus I would need to update some SFP+ Transceivers in my gear here and some cables. But maybe in a year or two.

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Paul