The latency on our speed tests is measured differently from BQM (icmp). they are useful but not direct comparisons.

In reply to a post by jchamier:

In reply to a post by adslmax:

That's good to know it. Here is my BQM (it look like lots of packet loss or just igorne it?)

I'd ignore the red dots, you worry when you have red lines, but compare with my BQM for my Virgin Media coax service (in my sig) I have a constant 1% packet loss, doesn't really seem to affect me. Started in Oct 2025.

The spikes could easily be when your router is doing something else and takes longer to reply to Thinkbroadband. Not likely a problem. The average latency looks pretty good for a UK broadband service.

Spikes that are aligned to latency can indicate timeouts whilst max latency is not timing out, but often related to saturating the line (especially upstream). I wouldn't panic about those red bits.. keep an eye though and see if it matches your usage.

(replying to jcharmier post to support their answer)

Edited by seb (Sun 11-Jan-26 16:46:44)

In reply to a post by adslmax:

I think it pointless to do it because all devices are all WiFi 6, none of them all on WiFi 7 yet. Might keep the wifi 7 in the spare cupboard for now for future.

If all your devices are WiFi 6 capable that is impressive, and I agree, don't bother swapping to the WiFi 7 router yet. Keep it if your 6 router fails or you get a WiFi 7 device. WiFi 6 can easily do the gigabit speed.

WiFi 6 is a useful improvement over WiFi 5 for homes with many people and lots of devices, WiFi 7 is not yet essential.

In reply to a post by seb:

Spikes that are aligned to latency can indicate timeouts whilst max latency is not timing out, but often related to saturating the line (especially upstream). I wouldn't panic about those red bits.. keep an eye though and see if it matches your usage.

Thanks, useful info. In my case I have no real measureable packet loss, just a red line on BQM around the 0% on the graph. The other tool quoted in this thread and my own simple tests haven't seen any loss.

Thanks. I did ask my ISP Martin from Aquiss if my TP Link VX230v are ok for FTTP as he recommend me to get wifi 7 router for future proof FTTP which I did purchased it from Telford Argos. Maybe I can use TP-Link BE230 for wifi access point for downstair only.

Martin saying below:

The TP-Link you have got is not one we know, as VX models tend to be ISP supplied, but the specs look OK. As it's a DSL unit, you will need to force it into router mode first, to work with the ONT.


That router is certainly setup for FTTP services, though I would be advising that you also consider the TP-Link BE230 as it's a more modern option.

Edited by adslmax (Sun 11-Jan-26 17:20:33)

In reply to a post by jchamier:

WiFi 6 can easily do the gigabit speed.

WiFi 6 is a useful improvement over WiFi 5 for homes with many people and lots of devices, WiFi 7 is not yet essential.

Yeah but not always. My Samsung Galaxy A54 5G got wifi 6 and sometimes it get 500, 600, 700, 800 and not yet reach 900 Meg. But I ain't worrying about that. Cos you don't need 1Gig on mobile for watching you tube, chat with friends via whatsapp.

In reply to a post by jchamier:

In reply to a post by seb:

Spikes that are aligned to latency can indicate timeouts whilst max latency is not timing out, but often related to saturating the line (especially upstream). I wouldn't panic about those red bits.. keep an eye though and see if it matches your usage.

Thanks, useful info. In my case I have no real measureable packet loss, just a red line on BQM around the 0% on the graph. The other tool quoted in this thread and my own simple tests haven't seen any loss.

Sorry hadn't seen your but saw it in your signature. Yours is too perfect to be random. I think your router might be dropping packets either routinely once every XX seconds or it's detecting it as a DoS for a short time.. I'd love to know why so we can add it to the examples

I suspect this may also be a combination of the small packet size on our BQM (which differs from most tools you may find elsewhere). This said, we're hoping to launch a couple of new BQM features which may be interesting for this kind of issue

seb

In reply to a post by seb:

Sorry hadn't seen your but saw it in your signature. Yours is too perfect to be random. I think your router might be dropping packets either routinely once every XX seconds or it's detecting it as a DoS for a short time.. I'd love to know why so we can add it to the examples

Its an ASUS RT-AX88U with Merlin firmware, connected by GigE to the Virgin Hub 3 DOCSIS box in modem mode. The red line is relatively new, I don't recall it before your home page redesign, but it could also be Virgin ISP moving things around last year.

I suspect this may also be a combination of the small packet size on our BQM (which differs from most tools you may find elsewhere). This said, we're hoping to launch a couple of new BQM features which may be interesting for this kind of issue

That would make sense.

The ASUS has a subsystem from Trend Micro to do dynamic blocking. I have all that switched off for various reasons including trying to VPN into an Azure VNet would fail.

Yes, WiFi 7 is good to have in 2026 with faster services like your gigabit. Its just if you are already on WiFi 6 the difference may not be noticeable.

In reply to a post by jchamier:

Yes, WiFi 7 is good to have in 2026 with faster services like your gigabit. Its just if you are already on WiFi 6 the difference may not be noticeable.

I use WiFi 7 from Apple TV downstair from using new TP Link WiFi 7 for wireless access point

checking speedtest from Apple TV app and it get 750Meg down and 114Meg up. Seem WiFi 7 no different to WiFi 6 for same speed.