Is anyone from Aquiss customers experience of slow fttp this evening as I don't want to end up blamed me think it was me moaned. But full fibre quality should be on higher level. This is the first time of slow speed tonight.

In reply to a post by jchamier:

Check with Aquiss when they are available; see if its just you or many customers. Could be they have a fault elsewhere.

We don't and max has been told this already via our support desk.

In reply to a post by adslmax:

In reply to a post by Taras:

what dns servers are you using ?

Ah good point! How to check this?

Here is G.fast - still same on high spiked on latency (upload) so, I ruled out FTTP, nothing to do with FTTP now not caused any high spiked. Must be somewhere!!!! Maybe DNS server!

https://www.speedtest.net/result/18720759795.png

Surely, that you see the same issue with two different connection types (FTTP and g.Fast) puts the cause squarely within something connected your side of the router ?


Apologies Max, read further down the thread, and it seems you have located the cause
https://forums.thinkbroadband.com/fibre/t/4784575-re...
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Edited by Zarjaz (Sat 17-Jan-26 12:27:56)

In reply to a post by adslmax:

Is anyone from Aquiss customers experience of slow fttp this evening as I don't want to end up blamed me think it was me moaned. But full fibre quality should be on higher level. This is the first time of slow speed tonight.

Our NNis into BTW operate circa 25% of capacity of an evening (and 35% of a daytime). We have plenty of capacity.

https://forum.kitz.co.uk/index.php?topic=28331.180

In reply to a post by aquiss:

Our NNis into BTW operate circa 25% of capacity of an evening (and 35% of a daytime). We have plenty of capacity.

Thanks for this. My daughter boyfriend was actually downloading heavily on his Xbox. She just told me this morning.

This is the reason for getting slower full fibre to half way.

Anyway case closed.

Delightful

I'm not personally going to signup to another forum to correct the record, so if anyone would like to kindly do so, that would be most kind.

In reply to a post by aquiss:

We don't and max has been told this already via our support desk.

Didn't expect you to post on weekend, thanks!

In reply to a post by adslmax:

In reply to a post by aquiss:

Our NNis into BTW operate circa 25% of capacity of an evening (and 35% of a daytime). We have plenty of capacity.

Thanks for this. My daughter boyfriend was actually downloading heavily on his Xbox. She just told me this morning.

This is the reason for getting slower full fibre to half way.

Anyway case closed.

As around 6 people have already said, and when i saw the random spiking accross multiple mulitple isps, that either its the tp-link routers and or activities on your network.

When i saw that xbox/ps5 have automatic updates i suspected that.

I asked for you to check your dns servers, which are google's, and is fine (i wouldn't use them) but you get low dns latency via google. You don't see that in ping but effectivly "icmp latency" which is different.

QoS with a managed switch or a decent router, would lessen the spikes. But its pointless for 10 to 20 spikes in a day.

You can never completely remove random high lantency incidents. It pointless trying to and pointless worrying about it.

As others have said, fttp, g.fast, vdsl, adsl are all contended services that means all you need is a few heavy users maxing their connection to pull everyone else sharing that fibre.

With gpon its very very easy to do with larger downloads. Two users on a pon downloading say 90GB will cause others to have issues if they want to download too . Thats why olts have software to reduce such situations.

if you download at 500mbits that is within parameters- the system is designed for that as well.

we don't know how you've set up your TP-Links, some features on any router can impact performance. For instance vpn services may impact thruput via the vpn tunnel - etc.

One thing i haven't mentioned is this, you opened two threads on two forums which were not urgent, hoping maybe for some different advice. You talked about others on the kitz's forum - which dissuades people from helping you.

Multiple people have told you, that your network is working as a normal home network.

Apology guys. I do get it now. If two devices downloading at the same time it mean it will split into two halves speed eg: 465Mbps each. If one device downloading on his own will be max speed at 930Mbps and if 5 devices are downloading sames time it will be reduced to 186Mbps each devices. Am I correct here?

As for G fast, FTTC, FTTP I have no idea why it caused spiked maybe to do with poor electricity in the house?

Anyway I am going to leave it for now.

No more speed test check, no more check BQM monitor unless if there is fault or downtime then check it out.