Is FTTP available to you? Your post suggests it is (as it is specifically saying if FTTP is available then they won't supply SoGEA). If it is then what stops you from moving to it?

In reply to a post by tanshman:

FTTP is available.

Out of interest why would you not want to switch to FTTP and a VOIP service instead of incurring the extra charges. If its due to choice then you can't complain if Openreach apply a surcharge.

I'm not objecting on a personal level, it's the fact that Openreach are effectively blackmailing all those on FTTC to up-grade to FTTP whether they can afford it or not, and doing it without revealing their true purpose

In reply to a post by tanshman:

I'm not objecting on a personal level, it's the fact that Openreach are effectively blackmailing all those on FTTC to up-grade to FTTP whether they can afford it or not, and doing it without revealing their true purpose

What you say really doesn't add up, the fact openreach are discontinuing their failing PSTN by the end of the year and want customers to move sooner rather than later so they can switch off the old kit seems reasonable. if you wasn't being obstructive you would have already moved over rather than waiting to the very last minute and complaining.

The cost of moving to FTTP is no more expensive.

Edited by PCJM40 (Fri 30-Jan-26 17:07:01)

Exactly, it’s not like this hasn’t been clearly explained and published for a very long time.

For reference I was moved to SOGEA and Digital Voice in September 2019, granted that was a BT trial but it wasn't an Openreach trial at the time, the product was available to all CPs. This move should have been communicated at every product renewal for at least five years now.

Hi,

In reply to a post by tanshman:

I'm not objecting on a personal level, it's the fact that Openreach are effectively blackmailing all those on FTTC to up-grade to FTTP whether they can afford it or not, and doing it without revealing their true purpose

Firstly, it is your ISP who is increasing the price, not Openreach - what does your contract with your ISP say - does it permit them to increase the price of the service as they are saying they will do? The price increase to you might be as a result of an Openreach price increase but presumably if the sandwich van outside the ISP offices increases the price of bacon butties then they could do the same?

Secondly, FTTP usually costs the ISP less than the equivalent FTTC/SoGEA service (assuming that the ISP can take advantage of the various discounts available to them) so a move to FTTP shouldn't cost the end customer more, unless the ISP is perhaps being a little cheeky with their pricing?

In reply to a post by tanshman:

After much Internet searching I've concluded that the position is this ...

Can I ask again the question you have ignored:

Who is your phone service with currently?

Outside of social tariffs FTTP is usually the same price or cheaper than FTTC, take TalkTalk, their cheapest advertised FTTC is 'Fibre 65' at £26/m, their FTTP starts at £24/m for 'Full Fibre 150'. So there is no case to be answered as to affordability of the move to FTTP.

In reply to a post by tanshman:

I'm not objecting on a personal level, it's the fact that Openreach are effectively blackmailing all those on FTTC to up-grade to FTTP whether they can afford it or not, and doing it without revealing their true purpose

In my case, my switch (with the same provider who uses OpenReach) represented a small DEcrease in my monthly cost.