In reply to a post by adslmax:

Maybe all the Aquiss customers didn't use BQM so they wouldn't know the issues! Or too scare to tell Martin the issues.

I very much doubt they're scared to tell Martin their service isn't working properly if it's actually broken.

Not sure how serious an issue is if you need to be looking for it to find it. Issues so serious would be noticed, especially by the people subscribing to a niche ISP like Aquiss. Would expect issues to cause slower speeds, buffering streams, unstable gaming.

Again, though, you're the expert. You know how FTTP works. I'm an amateur.

Updated:

My new ISP FTTP is now nearly 3 days still ZERO packet loss. Very pleased overall. No issues

Turning out it was Aquiss bad volex backhaul or exchange line card on my service with lots of issues.

In reply to a post by FibreBubble:

If anyone can test this connection's performance it's you. So please keep us posted and looking forward to seeing how it measures up.

We have already learned Aquiss was not cutting the mustard for you. Isn't it time to celebrate your 'New ISP' by letting punters know which provider is making the grade for you? This could be helpful for those using the forums looking to compare providers.

Edited by FibreBubble (Sat 04-Apr-26 21:55:10)

In reply to a post by adslmax:

Updated:

My new ISP FTTP is now nearly 3 days still ZERO packet loss. Very pleased overall. No issues

Brilliant news Max, happy days ahead

Thanks

In reply to a post by FibreBubble:

We have already learned Aquiss was not cutting the mustard for you.

To be fair, Martin did release me from contract because there is nothing more he can do for me.

Was the packet loss actually causing you an issue in your use of the internet?

In reply to a post by FibreBubble:

We have already learned Aquiss was not cutting the mustard for you. Isn't it time to celebrate your 'New ISP' by letting punters know which provider is making the grade for you? This could be helpful for those using the forums looking to compare providers.

Olilo.

In the background I made some enquiries. Hopefully all is now okay thanks to a VLAN move. Obviously that won't sort anything on the optical path but everything crossed it behaves.

Olilo looking fine now for 5 days (no issues)

https://www.thinkbroadband.com/broadband/monitoring/...