FTTP but only 1Gb available

Trying a few different BB supplier lists and some providers are showing 1700+ available to us.

Ordered from one supplier that showed as available and they came back and said that our connection is only capable of 1Gbps max as thats all thats available?

Spoke to another and they said we can have the 1750.

What's the score with this then?

I would have thought that if one can supply it then they all can, regardless of if they actually offer it?

This is all via OR network.

In reply to a post by Alucidnation:

Trying a few different BB supplier lists and some providers are showing 1700+ available to us.

Ordered from one supplier that showed as available and they came back and said that our connection is only capable of 1Gbps max as thats all thats available?

Spoke to another and they said we can have the 1750.

What's the score with this then?

I would have thought that if one can supply it then they all can, regardless of if they actually offer it?

This is all via OR network.

Are the ISP's you're talking too using their own cable links connected to the OLT?

In reply to a post by PCJM40:

In reply to a post by Alucidnation:

Trying a few different BB supplier lists and some providers are showing 1700+ available to us.

Ordered from one supplier that showed as available and they came back and said that our connection is only capable of 1Gbps max as thats all thats available?

Spoke to another and they said we can have the 1750.

What's the score with this then?

I would have thought that if one can supply it then they all can, regardless of if they actually offer it?

This is all via OR network.

Are the ISP's you're talking too using their own cable links connected to the OLT?

Not sure i understand?

We have an OR fibre to the ONT in the house.

FYI IDnet says yes, Aquiss says no.

Edited by Alucidnation (Fri 26-Jun-26 17:12:34)

In reply to a post by Alucidnation:

Aquiss says no.

Do you mind replying to sales ticket that our systems would have generated and mark for my attention so I can investigate this further?

The limiting factor is not the fibre cable between your property and the Openreach exchange where it terminates on equipment known as an OLT (Optical Line Terminal), on the back of those OLTs are cable links from various backhaul providers and dependant on the ISP you pick will determine what cable link is used. If the chosen cable link is over subscribed you won't be able to pick some of the higher speeds, thats why not all ISPs can offer the same top end speeds.

In reply to a post by aquiss:

In reply to a post by Alucidnation:

Aquiss says no.

Do you mind replying to sales ticket that our systems would have generated and mark for my attention so I can investigate this further?

Thanks Martin

I have replied to the ticket putting your name at the top of the message

Ticket Number #000255

Edited by Alucidnation (Fri 26-Jun-26 22:25:46)

In reply to a post by PCJM40:

The limiting factor is not the fibre cable between your property and the Openreach exchange where it terminates on equipment known as an OLT (Optical Line Terminal), on the back of those OLTs are cable links from various backhaul providers and dependant on the ISP you pick will determine what cable link is used. If the chosen cable link is over subscribed you won't be able to pick some of the higher speeds, thats why not all ISPs can offer the same top end speeds.

Ok thanks for the explanation.

Replied, hopefully that explains who is building to your property.

Also if the cable links were only 1gbits then you aren't gonna get the 1.2 or 1.8(1640mbits-ish) offering.

I know this isn't part of your question, but you can thus understand why its just not OR's job to deploy xgs-pon but isp having 10gbits plus cable links

In reply to a post by Taras:

I know this isn't part of your question, but you can thus understand why its just not OR's job to deploy xgs-pon but isp having 10gbits plus cable links

Or the wholesale provider, as not every ISP has cable links in each handover location. There are a lot more ISPs.