Did you directly contact Openreach about the CBT?

In reply to a post by Pheasant:

Did you directly contact Openreach about the CBT?

No, the job's done, new FTTC up & running.
I will though send the info to the ISP (one of the smaller well regarded ones).

In reply to a post by clyde123:

In reply to a post by Pheasant:

Did you directly contact Openreach about the CBT?

w

No, the job's done, new FTTC up & running.
I will though send the info to the ISP (one of the smaller well regarded ones).

Fair enough. I’m not alien to the situation, I had a similar thing at the back end of 2024.

You can just complete the Openreach form rather than having to contact an ISP

”Well you know there’s a CBT right outside your door” he said. Right enough, he opened up the chamber, there it was. He showed me on the map on his phone, I’ve got a picture which includes the CBT number.

But is it lit ? Is it ready for service ? Has the CBT been fitted to provide service to one specific business near your place ? (i.e. a private wire)

An aside, if you got the Openreach person’s name or ID …. please do not mention it to whomever you contact next. They have shared sensitive information, which they ought not to have done. A warning as a result is one thing, but a disciplinary, or the sack, are possible outcomes for the foolhardy fellah.

In reply to a post by Zarjaz:

”Well you know there’s a CBT right outside your door” he said. Right enough, he opened up the chamber, there it was. He showed me on the map on his phone, I’ve got a picture which includes the CBT number.

But is it lit ? Is it ready for service ? Has the CBT been fitted to provide service to one specific business near your place ? (i.e. a private wire)

An aside, if you got the Openreach person’s name or ID …. please do not mention it to whomever you contact next. They have shared sensitive information, which they ought not to have done. A warning as a result is one thing, but a disciplinary, or the sack, are possible outcomes for the foolhardy fellah.

Morning Zarjaz,
No it seems not yet ready for service.
Ref the map and the engineer - not to worry, I know what you're saying. I learned that lesson many years ago.
But I do appreciate being made aware that at least the location is on someone's plans.

Quick update in this thread, since i realise i didn’t update it:

Last week, contractors for Openreach undertook a very minor amount of civils on a main duct line to either fix a duct issue or to add an extra duct for full fibre. This completed in a day. As of today, the majority of the estate that i live in is now enabled for Full Fibre with only a small number of houses not yet swapped over to being live [presumably due to not being included in yesterdays’ batch upload]. I expect the remaining houses to be in the next batch and so I basically expect to be able to order Full Fobre by the end of this week.

Very good to hear, it has been a long time coming.