FTTH was installed yesterday.,by a Quinn Bod, not how i would have preferred As the location of the CSP isn't in a good place,.
Near to where the duct comes out of the ground, then cable taking a similar but lower route to my property , plus the cable colour inside is Black , It does say on the bag it came in External/Internal I thought it should have been white ?
But it appears to be working ok, despite then number of bends due to how he routed it, IE avoiding using ladders Apart from where the cable enters the property siting ELF & safety bs
And following updating the fritzbox to the latest fw The F8lure ping monitors work again , Only one oddity ,if i do a tracert using the tbb tool, at my router it gives are 66.66% pkt loss reading? (Using IPV6 Only)which the traceroute tool defaults to

IPV6

ipv4

Edited by tommy45 (Thu 22-Oct-26 12:49:18)

Good that its installed,

However the lazy sod that did it should have stripped away the black outer sheath for the indoor run. This really isn't very good (especially from your H&S perspective). I'd complain about that. Not good enough.

Post deleted by Taras

In reply to a post by Pheasant:

Good that its installed,

However the lazy sod that did it should have stripped away the black outer sheath for the indoor run. This really isn't very good (especially from your H&S perspective). I'd complain about that. Not good enough.

I didn't know that is what they were supposed to do, or that it could be stripped away What is the best channel via ISP or direct with OR? He gave me the impression he was Being lazy ,blaming health and safety, Thought they had 2 colours like they did with the Copper, was getting sick of the OR bs BTW H&sS concern from the failure to strip back the outer sheathing? fire hazzard?

Edited by tommy45 (Thu 22-Oct-26 15:59:44)

Send this to your ISP:

---

Dear Sir/Madam,

Following my FTTP installation on [date], I have noticed that the installer left the cable’s outer sheath running the full indoor route to the ONT, rather than stripping it back to the inner sheath at the point of entry to the property.

For reference, this drop cable is double-sheathed: only the inner sheath carries the CPR Euroclass fire rating (covering reaction to fire, smoke production, and halogen/corrosivity performance) required for cable permanently fixed within a building. The outer sheath is specified for outdoor UV and weather resistance and is not certified to that standard, so it should not remain in place for the indoor section.

I would be grateful if you could arrange for an engineer to revisit and correct this, stripping the outer sheath back to the point of entry and routing only the inner sheath indoors, in line with standard installation practice.

My account/order reference is [reference number], and I am available [availability] should a site visit be required.

Kind regards,
[Name]

In reply to a post by Pheasant:

Good that its installed,

However the lazy sod that did it should have stripped away the black outer sheath for the indoor run. This really isn't very good (especially from your H&S perspective). I'd complain about that. Not good enough.

+1

In reply to a post by Zarjaz:

In reply to a post by Pheasant:

Good that its installed,

However the lazy sod that did it should have stripped away the black outer sheath for the indoor run. This really isn't very good (especially from your H&S perspective). I'd complain about that. Not good enough.

+1

Thanks for the enlightenment & ZARJAZ who backed your comments up

No worries. 😉 Hope they sort it properly for you.