Bright Box Range

Hi,

I just switched from eclipse internet service provider (Belkin router), to EE (Bright Box).
I have never had problems before regarding strength of connection anywhere around the house. However since my 'upgrade', I only have 1 of 4 bars at the far side of the house.
Does anyone know what the issue could be? It was advertised as having a range of 250 metres!

Thanks.

Edited by deleted (Mon 17-Dec-12 00:45:29)

Try switching channels.

But is it a problem? Do you connect nevertheless?

Is the Bright Box in "exactly the same position" as the Belkin?

Have you tried substituting the Belkin at least temporarily, to confirm?

You could connect the Belkin to the Bright Box, as an additional WAP, with the necessary changes such DHCP.

If you do the latter, you could reserve your Bright Box for your own "private" connections, whilst anyone else who already has access to the Belkin would be unaware of the change. I have done this with my original Live Box.

Or do it the other way round, so giving yourself the apparent original range and strength of the Belkin, whilst restricting any guests by changing their connections to the Bright Box.

Have you tried the Bright Box router wireless connection with different wireless modes? There are lots to work with.

11n only
11b+11g
11b+11g+11n

Channel Auto or 1 2 3 4 5 6 7 8 9 10 11 12 13

Bandwith 20MHz or 20/40MHz

Use this function to connect to the best available wireless channel � [intelligent wireless]

Hi guys, thanks for all your replies.

The issue was my son had connected a Vodaphone Sure Signal, which appeared to reduce the performance of the router considerably.

Does anyone know why?

Thanks.

Never heard of the Vodafone Sure Signal device before. I didn�t know there was such a device.

http://www.techradar.com/reviews/phones/mobile-phone...

http://www.amazon.co.uk/Vodafone-Sure-Signal-3G-Boos...

This is the one we have. It works great for boosting signal but it seems to sap the life out of the router.

Does the BrightBox wireless signal get stronger when you unplug that Vodaphone Sure Signal from it? I presume they are connected by cable.

It is creating a 3G signal which should not interfere with the wireless performance.
If you unplug the ethernet cable from the sure signal and leave the sure signal running do things improve?

Yes if I unplug the sure box (which is connected via ethernet cable to the router) the signal strength goes up to 4/4 bars. As soon as it is connected signal strength is reduced to 1 or 2 /4 bars.

I'm not very tech savvy so I have no idea what is causing this.