EE Peak Congestion

Looks like cheapo EE broadband is now causing peak congestion on the Hamilton exchange.
http://www.thinkbroadband.com/ping/share/5e965ca3206...

http://www.thinkbroadband.com/ping/share/98bc5b8c9f0...

Huh?

Huh! It's a scientific analysis of cause and effect by an eminent scientist.

Pay peanuts...

In reply to a post by Ignitionnet:

Pay peanuts...

and sometimes paying peanuts DOES give you a better service (in terms of actual connection) than paying more for a so called 'niche' provider. My neighbour was suffering from peak time slow downs on Zen FTTC for the last 6 months...yet Zen refused to believe anything was wrong and were doing diddly squat about it. As soon as she moved to TalkTalk (residential) her speeds shot up to 75/19 day & night and she's paying significantly less in the process as well. Any TT support requests have been satisfactorily resolved by their OCE team. No doubt some folk will say good phone support is far more important than the actual quality of the connection itself LOL

One anecdote or even a collection of them doesn't disprove the premise.

In reply to a post by Ignitionnet:

One anecdote or even a collection of them doesn't disprove the premise.

Support-wise yes, cheaper ISPs will often have poor quality phone support but that doesn't necessarily mean their network performance will also be bad. After all, would TalkTalk have 4 million plus customers if their network perfomance was that bad? I take it you remember customers leaving Orange LLU in droves a few years back when their network was pee-ss poor?

Edited by deleted (Thu 07-Apr-16 13:14:35)

The TBB BQM shows it was the same again last night, so is every evening now. http://www.thinkbroadband.com/ping/share/ad7836ea2b2...
Though we travelled 400 miles south yesterday to our other property which is served by Uno, which is far cheaper than we pay EE and a better service and congestion free- So much for pay peanuts!
http://www.thinkbroadband.com/ping/share/0163059843e...

The major ISPs, TalkTalk, BT and Sky all seem to have good backhaul and not slowdowns. So you can definitely pay very little and have a relatively good connection, although yes customer service may be lacking.

EE is not really one of the major ISPs, I must say the majority of issues I see related to peak time slowdown are with the smaller ISPs - Zen, EE, Eclipse etc.

I'd say you're correct but since BT owns EE doesn't that mean they share the same backhaul?

It's not that simple. EEs network performance is not a reflection on how BT broadband will perform.

It is down to EE to ensure enough bandwidth is purchased etc.

Was not quite as bad on Friday evening, just as expected with folks out on the town. Real bad this evening, again just as expected with folks at home ready for work tomorrow.
http://www.thinkbroadband.com/ping/share/a7704ef579e...

Edited by professor973 (Sun 10-Apr-16 21:28:51)

Are you able to switch ISPs?

Only when we switch property. We are down in Suffolk at the moment so are on Uno, but still watching our EE line in Scotland. Will have to give them a kick next month when back up again, though they really are a waste of space. 'What lights are lit on the brightbox' is all they know - God help you if using something else as beyond them.
Difference in our two services. the red on the Uno BQM was me changing routers - picked up a Draytek Vigor 2820N for £2 at a boot sale today.
http://postimg.org/image/3sjsvudyz/

Edited by professor973 (Sun 10-Apr-16 22:47:13)

Getting beyond the joke now at peak time - Some serious butt-kicking needed when back up north in a few weeks.
http://www.thinkbroadband.com/ping/share/0dd03283e1b...

Edited by professor973 (Tue 19-Apr-16 20:32:33)