User comments on ISPs
>> EE (Everything Everywhere) and Orange

athegn
(committed) Thu 02-Apr-20 13:49:17

EE SIM Italian message in new phone.

[link to this post]

My wife has bought a new phone; Samsung A40 European model, from Amazon.

I took the EE SIM card from her old phone, Samsung J5, and put in new phone. On start bootup messages are in Italian?

I tried phoning EE but they are not taking tech calls at present.

Can anyone please advise?

MrSaffron
(staff) Thu 02-Apr-20 14:05:47

Re: EE SIM Italian message in new phone.

[re: athegn] [link to this post]

Phone should boot and be useable on just a Wi-Fi network, so remove SIM and see if the messages are still italian?

If yes, then a simple language change in the phone settings should sort you out.

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

mikejp
(committed) Thu 02-Apr-20 14:38:48

Re: EE SIM Italian message in new phone.

[re: athegn] [link to this post]

Maybe your phone has an Italian virus....................... smile

athegn
(committed) Thu 02-Apr-20 15:16:52

Re: EE SIM Italian message in new phone.

[re: MrSaffron] [link to this post]

Thank you.

May be back later with more problems :-;

Having a bad computer day; even model railway refuses to talk to me!!!!

XRaySpeX
(eat-sleep-adslguide) Mon 20-Apr-20 06:36:48

Re: EE SIM Italian message in new phone.

[re: athegn] [link to this post]

Some Amazon bought phones are sourced overseas. I bought a Samsung there. Some of the paper documents were in Italian as were a couple of unremovable browser bookmarks. Other than that it's been OK ever since & Android updates itself regularly.

Samsung id'ed it as Swiss but is still guaranteed.

Mine came with a European plug. Did yours? I bought a UK plug on Amazon.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Print Thread

Jump to