EE 1.6Gb

Been with BT for several years now on their 900 / 110 package and see I can get the EE 1.6Gb service for a very similar price plus I have my mobile phone service with them.

What is the position regarding my contract with BT and moving to EE. Do I have to wait for my contract to end with BT or is there a kind of partnership between them where you can change providers.

Have emailed EE but no response as yet.

Any info kindly taken on board.

I phoned EE up as I couldnt do it online. I have18 months left on my BT contract and EE assure me that any exit fee's will be zeroed out.
Now I have had emails from BT saying I will owe them almost £500, so I called them again to check and they said again itll sort itself out once it goes live.
Im not unduly worried.
TBH if the whole things goes smoothly i.e. upgrade to 1.6Gb, Openreach coming to replace ONT and BT balance zeroed out I'll do the lottery as I really have no faith in large companies anymore. The only reason i dont actually care is I have a second full fibre line and indeed also a 5G backup. If this was my only line I wouldn't risk it at the moment as its early days for EE with this 1.6Gb speed.
There are reports of people upgrading online, so you never know!!

Edited by Rolandrat (Thu 14-Dec-23 21:24:48)

Since I made the initial post I have been on the phone to EE and ordered the 1.6Gb package.

They told me I am eligible for a further discount on my current data sim contract and I also have family members also on EE.

No exit fee's getting out of BT and got a date of 29th December for an engineer to come out and get my hardware ready for the extra bandwidth (what the hell that is I don't know)

Fact is my monthly bill is going to be around £30 less a month for my phone and internet plus I get the extra speed not that I need it.

Hi TIM,

Here's the main information about the services we've offered you as required by EU law. These documents will help you make a comparison between service offers so you can make the right choice for you.

Complete information about the services are provided in other documents.

Document one: Your contract summary
Services
Package summary

Broadband
• Full Fibre Busiest Home Bundle




Speed of the internet access service and remedies in case of problems
Broadband speeds
We predict you'll get the following speeds:

Your estimated download speed: 1620 Mbps - 1620 Mbps

Your estimated upload speed: 115 Mbps - 115 Mbps

Your guaranteed download speed: 1300Mbps

For more information on what to do if you're not regularly getting your estimated speeds, go to the 'Complaints and disputes handling' section in your 'Pre-contract document'.

Edited by busterboy (Fri 15-Dec-23 00:43:43)

Your estimated download speed: 1620 Mbps - 1620 Mbps

Your estimated upload speed: 115 Mbps - 115 Mbps

Your guaranteed download speed: 1300Mbps

"guaranteeing" ~80% of the headline download speed is an interesting decision...

That will probably be because if you use the supplied router.
The supplied router probably has a 2.5GBe port to connect to the ONT but only 1GBe ports for LAN.
It is also likely they claim the Wi-Fi of the router can do 1.6Gbps.
If you use you're own router with 2.5GBe WAN and LAN with a PC wired in with 2.5GBe you probably will hit 1.6Gbps.

Thanks
Dan

I was told the 1620 is simply 1800 minus 10%. Same ratio as the 900 advertised for the 1000 connection.

In practice you can get 1700 wired with a third party router, although a lot of real world sites can't keep up (one major exception being steam).

Edited by arfster (Fri 15-Dec-23 13:40:50)

The apostrophes in this thread <shudder>

Apostrophes?

Yeah Openreach provide 1.8Gbps down and 120Mbps up

Thanks
Dan

Heve you paid all you're fee's?

Just updating my change to EE and the 1.6Gb package.

Working absolutely fantastic with zero downtime and always receiving the full 1.6 speed and more.

Very happy with this service.

https://www.youtube.com/shorts/Dr0Z2NhYJiA

What the point of fastest FTTP for? U don't need it at home.

Max you post this every time there's a discussion about connection speeds. Please accept other people have different requirements to yourself and can spend their money how they want.

In reply to a post by adslmax:

What the point of fastest FTTP for? U don't need it at home.

I take very little notice of what drivel you post so keep that in mind.🙄

In reply to a post by adslmax:

What the point of fastest FTTP for? U don't need it at home.

Hush! The more people who pay top euro for hyper packages, the less the ISP's need to shift their costs on to those of us who only buy what we need.

Your lucky with zero down time
Mine took 4 weeks to go from Sky to EE 1.8Gb
Openreach had massive problems trying to cease the line and rebuild

But happy to say all working brilliant now

Speed test

In reply to a post by Colinh58:

Your lucky with zero down time
Mine took 4 weeks to go from Sky to EE 1.8Gb
Openreach had massive problems trying to cease the line and rebuild

But happy to say all working brilliant now

Speed test

Pretty much the same as mine Colin, I had failed visits in December 2023 when trying to activate my line, then couldn't get over 900mbps but after some good advice and a new router tp-link BE19000 it's been superb running full speed.👌

In my case Openreach turned up, installed the new ONT, but for some reason they could not get the old line ceased, it apparently took a specialist team to cease the line in the end
It took only 2 days or so to rebuild the line after that

In reply to a post by Colinh58:

In my case Openreach turned up, installed the new ONT, but for some reason they could not get the old line ceased, it apparently took a specialist team to cease the line in the end
It took only 2 days or so to rebuild the line after that

2 days, Consider yourself lucky mate, I know of people on the EE forums who have had difficulty on-going for weeks sadly.

Yeah I have seen those posts
The biggest issues seem to be going from the old BT to the New EE 1.8Gb

Mine should have been a simple ONT swop, but as I understand it there are bugs between the old generation and new generation FTTP systems which are causing all these issues

Having said that, I am well pleased with the speeds and with 2 new EE sim cards, the deal is no more expensive than before

Draytek 3912 router with Draytex Q2200X 2.5 Gigabit switch

how do you know he doesnt need it at home.

In reply to a post by busterboy:

No exit fee's getting out of BT and got a date of 29th December for an engineer to come out and get my hardware ready for the extra bandwidth (what the hell that is I don't know)

will be a new ONT the current one only has a 1 gig ethernet port on it
the net one has a 2.5g on it.

I'm following this with interest as I'm halfway through a 2 year contract with BT 900 FTTP. First year was £40.99 this year has gone up slightly to £44 so not bad and certainly way cheaper than the £62 I was paying to Virgin.

Also my ping times dropped from 20+ to 6.8ms on average.

Like you, I have two EE phone contracts which just came to an end, and during the usual phone call they tried to move me to EE broadband and was rather confused when I refused to. "But you'll save money" came the response. "And you'll have unlimited data on up to 10 of your phones"...."The broadband is £50 a month...." well that's not a saving is it.

We ended the conversation with me getting my two sims downgraded to SIM only plans which is all I wanted. But I am curious as to how those on the EE 1.6 service are getting along. Is it still PPPoE I gather? Did your ping times change at all? I note in this thread, both speedtests show 10ms but I'm aware that varies around the country.

Just trying to gather information as I still have until next May to think about my next move.

Just downloaded a 60gb file in 5 minutes.

That's the point.

In reply to a post by pyarwood:

will be a new ONT the current one only has a 1 gig ethernet port on it
the net one has a 2.5g on it.

Yes they installed the Nokia variant in my case.👍

http://gofile.me/5CLgu/RKwZOJryy

Mine was the Adran SDX 611q version

I'm on EE 1.6gbs with my own Asus router as the EE router is garbage.. and its been great much better than my VM RFoG connection.

Sorry old thread but is this still good? I've signed up and I am glad they do 12 month contracts now.

I have no complaints, been with them for about four months

Thank you.

I have to have a survey done which will happen this week and then hopefully installed after Xmas.

Working absolutely fantastic here, Zero downtime and always have max speed available to me.

I can only post my findings, perfectly happy with my package.

Linky don't compute!

In reply to a post by XRaySpeX:

Linky don't compute!

It'll be one of these Nokia's (or the Adtran equivalent) with the orange coloured 2.5 GbE ethernet port.

We've had our 1.6G service since the middle of the year with EE and it's been rock solid - after the initial setup / provisioning kerfuffles were ironed out.

Spot on mate..

This is mine.