hellllppppppp

im at the end of my teather with Orange.

stats below in many checkers quote obtainable speed of 19.5mbps

21db attenuation
24db SNR
connected (capped) 7158

initally connected at above speed...was told on stabilization period by CS/indian technical
speed never changed AT ALL for 10days
spoke to TECH was told stabilization takes 14 days (is he havin a laff)
speed went to 15.5mbps with SNR of 13
following day went back to 7158 and stayed there since
over £13 spent on calls to CS and Tech
got escalated to engineer call back
got msg sayin fault on line would be resolved in a few days and would call back if any probs

several days later...NOTHING still at 7158
spoke to CS this morning they say 8meg is max i can get, and that i cant get out of contract without penalty


ANY suggestions PLZZZZZZZZZZZZZZZZZZZZZZZZ

What exchange you on? Put your # in here: http://www.samknows.com/broadband/search.php

You sure you on Orange LLU?

EDIT: What Mode does router show? G.992.x or ADSLy ?

Edited by XRaySpeX (Tue 12-Jan-10 00:20:42)

yes on orange LLU upto 20m


Modem Status Showtime
Mode Selected G992_5_A
DMT Framing Mode G.DMT Framing Mode 0
Trellis-Coded Modulation Enable
Latency Type latency path 0


Rate
Downstream Upstream
Data Rate 7158 kbps 1238 kbps
Maximum Attainable Data Rate(ATTNDR) 7156 kbps 8522 kbps


Information
Downstream Upstream
Line Attenuation(LATN) 21.4 dB 0.0 dB
Signal Attenuation(SATN) 19.2 dB 13.0 dB
Signal-to-Noise Ratio Margin(SNRM) 22.6 dB 13.0 dB
Actual Aggregate Transmit Power (ACATP) 16.7 dB 13.0 dB