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(deleted) Tue 22-Jun-10 11:00:37

Package Change

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Hi i just noticed that my home max package is now £20 a month and there is a new package home ultra for £24 a month does anyone know when home max was reduced from £24 to £20 a month as i have been paying the £24 a month for it and they did not reduce my bill or inform me the package was now cheaper?

XRaySpeX
(fountain of knowledge) Tue 22-Jun-10 11:51:05

Re: Package Change

[re: deleted] [link to this post]

It happened last year, Oct. I think, when they brought out 20 Meg BB (which I presume you are not on).

They never inform existing customers, unless and until you yourself renew you contract with them. Many ISPs & Telcos do the same.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB

deleted
(deleted) Tue 22-Jun-10 13:25:07

Re: Package Change

[re: XRaySpeX] [link to this post]

Thanks Xrayspex yeah only spotted it when i just got connected at my new address so swapped my package over to the ultra dont think i will get 20mb never get much over 3 most of the time

XRaySpeX
(fountain of knowledge) Tue 22-Jun-10 21:36:56

Re: Package Change

[re: deleted] [link to this post]

In reply to a post by james38:
dont think i will get 20mb never get much over 3 most of the time

Post your Router Stats and exchange and we can advise.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB

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