Hi, my download speed drops from nearly 15 Meg @ low usage time, to less than 1 meg between 7.30pm & 10pm most days. It's been thoroughly investigated by Orange & BT OpenReach, and now I've eventually been told it's traffic management due to the densely populated area, combined with high rate of broadband users per population. Also high rate of download activity per number of broadband users.
I was more or less advised, that if I wanted a better average download speed during peak times, then the only alternative was to switch to an ISP who could meet this requirement. So MAC number was requested yesterday, and we are off to one of the big ISPs, along with phone rental, plus calls.
I am paying more, but negotiated a lower deal compared to National advertised rates. Also woulld like to take this opportunity to thank Xray, and many others on this Orange section of thinkbroadband for their help and support.
I'm sure Xray would like to comment on my final set of Router Stats
taken around 01.25a.m.

System Up Time 47:35:37
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 399362 598657 0 961 10904 18:59:07
LAN 10M/100M 972123 628565 0 6825 933 47:35:18
WLAN 11M/54M/150M 344240 231100 0 2639 145 47:35:22


ADSL Link Downstream Upstream
Connection Speed 17504 Kbps 1110 Kbps
Line Attenuation 21.8 dB 0.0 dB
Noise Margin 5.5 dB 0.0 dB

Sounds more like congestion/contention from their description rather than deliberate traffic management. Remind me which exchange?

How long overall did it take to come to this conclusion? Took them 3 months to sort out my sync speed. Now it's rock solid .

Which is the lucky new ISP? From those reasons it would seem better to go to a small ISP who could meet your requirements.

Told you nothing could be done at your house and the answer lay in the exchange

Why post this in someone else's thread and not one of your many?

Good luck with new ISP! Hope you get what you are hoping for. (I don't wanna see you back here with the same issue.)

In reply to a post by XRaySpeX:

Sounds more like congestion/contention from their description rather than deliberate traffic management. Remind me which exchange? Rayleigh (Earay)

How long overall did it take to come to this conclusion? Took them 3 months to sort out my sync speed. Now it's rock solid . Eeeer, let's say Methuselah told me it was too long

Which is the lucky new ISP? From those reasons it would seem better to go to a small ISP who could meet your requirements. Eeeer again - I would not call the Orange controllers small - BT,

Told you nothing could be done at your house and the answer lay in the exchange Totally correct.

Why post this in someone else's thread and not one of your many? It seemed familiar

Good luck with new ISP! Hope you get what you are hoping for. (I don't wanna see you back here with the same issue.) Thanks, Neither do I