Hello Shoj9,

Please can you send me via Private Message with your landline number and a contact number, and I will get some one to call you back.

Regards

Hi - I really don't know why the actual fault is not being addressed here - you say you have a noisy or crackling phone line, there's no point doing anything else until this is resolved.

Systematically eliminate everything connected to the line to see if anything stops the noise using a telephone with a filter.

If you can find a real master socket, test using the test socket. If there's still cracking, get the line fixed - or resolve the faulty internal wiring or equipment problem.

Don't waste any more time with the ADSL equipment until the crackling is resolved. Then let the DLM settle down on the line and see how much better the speeds are.

In reply to a post by XRaySpeX:

What are results from http://www.speedtester.bt.com/ at times Data Rate (Sync Speed) is high and low. Post results in conjunction with the router stats you have been posting before. N.B. You can only run BT speedtester no more than once an hour.

Monitor these regularly and report back.

What exchange?

Speed test

Download speedachieved during the test was - 0.11 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :0.35 Mbps(DOWN-STREAM), 0.38 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps

Router stats

Downstream Upstream
SNR Margin:18.0 5.0 db
Line Attenuation:50.0 31.5 db
Data Rate:352 384 kbps
POWER:13.0 12.0 dbm
CRC:22 30

My exchange is Southwell, Nottinghamshire http://www.samknows.com/broadband/exchange/EMSOUTH