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Standard User deleted
(deleted) Tue 31-Jul-12 16:29:04
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Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
But it's OP's throughput that is abysmally low. His Syncs are good.
Sorry didn't spot that, but a bit of simple signal theory is always good to know when attempting to diagnose things.
Standard User flippery
(regular) Tue 31-Jul-12 16:33:21
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Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: deleted] [link to this post]
 
The TR069 is Remote Control management Software trying to contact Orange server and failing. This may also be cause of low speed.
You need to contact Orange Helpdesk and advise them of this.
others wiser than I may be able to comment as to whether this is turn off able.
Try switching off router for two minutes then reconnect. See if TR069 still in logs
If still problem and no helpdesk responce time to move.

Edited by flippery (Tue 31-Jul-12 16:37:13)

Standard User XRaySpeX
(eat-sleep-adslguide) Tue 31-Jul-12 19:15:37
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Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: deleted] [link to this post]
 
What router is that that is doing TR069? It doesn't look like a BrightBox.

Try disabling TR069 if it's not a hidden page.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC


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Standard User deleted
(deleted) Wed 01-Aug-12 08:57:30
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Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
What router is that that is doing TR069? It doesn't look like a BrightBox.
I have seen an option page on a Zoom ADSL modem for TR069, so it's definately not unique to the BrightBox.
Standard User deleted
(deleted) Wed 01-Aug-12 09:06:32
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Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: deleted] [link to this post]
 
It's a Siemens Gigaset SE572 WLAN router provided by Orange if that helps. BTW appreciate the help so far, really refreshing that people are willing to help, so thanks.
Standard User deleted
(deleted) Wed 01-Aug-12 10:30:29
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Re: sloowww speed, 100Kbps downstream 350Kbps up


[re: deleted] [link to this post]
 
In reply to a post by mayo901:
OK thanks for that, hopefully I've added the correct info below.

Line mode: G.992.1 (G.DMT)
Maximum line rate: 6112 kbps (downstream) / 448 kbps (upstream)
Noise margin: 6 dB (downstream) / 23 dB (upstream)
Line attenuation: 45 dB (downstream) / 26 dB (upstream)
Output power: 19 dBm (downstream) / 12 dBm (upstream)

Router Log
07/31/2012 16:13:44 TR069:Sending inform message.
07/31/2012 16:13:44 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:12:18 TR069:Sending inform message.
07/31/2012 16:12:18 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:10:51 TR069:Sending inform message.
07/31/2012 16:10:51 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:10:51 sending ACK to 192.168.1.12
07/31/2012 16:09:25 TR069:Sending inform message.
07/31/2012 16:09:25 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:08:59 192.168.1.10 login success
07/31/2012 16:07:59 TR069:Sending inform message.
07/31/2012 16:07:58 TR069:Inform Fail!!(Invalid URL or ACS unreachable)
07/31/2012 16:06:32 TR069:Sending inform message.

Exchange is Lapworth

AdslMax, yes I believe it is.

Thanks for any help, really appreciate it.
Hi, a nice place to live Lapworth, I am not far from you I live in Knowle.
Your router stats look good, you are on ADSL 8Meg Max, your Lapworth exchange does not have ADSL2+ 20Meg WBC until RFS (Ready for service) date set : 30/11/2012

That TR-069 report in your logs is the router checking for updates, you have to stop your router from continually trying to update with Customer premises equipment (CPE) WAN Management Protocol (CWMP) TR-069, it is probably causing your connection to slowdown.
What model Orange router are you using? I would do a router factory reset and update the router firmware to see if that will stop the problem.
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