NM ... NM ... NM! Useless to report sync w/out NM!

Ignore DOS attack from your own laptop. I've have them. Better to look out for :

PPP connection down (VC1)
PPP: IPCP down
PPP: LCP down
WAN link down (ADSL)

In reply to a post by XRaySpeX:

In reply to a post by telnolies:

The new master looks like an NTE5 A master socket with splitter

Is that an ADSL splitter? Does it say "V10" on it?

It still might be worth connecting router to that socket's ADSL.

I still need you to dial 17070 from every socket you have and confirm they all identify as the same circuit.

Well i think iy's an ADSL splitter, but can't see V10, it's a bit worn, so I'm going to swap it anyway, worth a try, have several to choose from. But don't want to connect it back to the socket's ADSL at the mo, as the Orange man asked me specifically not to, for 3 days anyway..

And already posted somewhere above about the ID test, easy to miss in all this lot! -done and all correct. Oh - and don't know what if anything you make of the 'DOS attack', but have Trend Housecall double-checking laptop in question as I type - not one I use, my daughter's.

Edited by deleted (Wed 05-Sep-12 18:48:53)

In reply to a post by XRaySpeX:

NM ... NM ... NM! Useless to report sync w/out NM!

Ignore DOS attack from your own laptop. I've have them. Better to look out for :

PPP connection down (VC1)
PPP: IPCP down
PPP: LCP down
WAN link down (ADSL)

Noise Margin 4.5 dB 15.2 dB

So yep increased.

And yep, all of the above, after about 2 dozen DOS attack reports.... sorry, posts getting out of sync here.

Edited by deleted (Wed 05-Sep-12 18:34:24)

In reply to a post by telnolies:

And yep, all of the above, after about 2 dozen DOS attack reports

Which have nowt to do with "DOS Attack".

yep, saw that.

But now we have a change. You may have noticed up till now, my stats had always read

Status: Configured Current
Line Status --- SHOWTIME
Link Type --- Interleaved Path


NOW - it's changed.
Status:
Configured Current
Line Status --- SHOWTIME
Link Type --- Fast Path

Don't know why - I did swap that filter, but only to one I'd been using previously, and i don't think that's what did it as was a while later, and we have never had 'fastpath' before even with this filter. The filters are both new, came with the brightbox. I'm hoping you're going to tell me this is a good sign....

Then again - BT speedtest now says max speed fo my connection is 1mb/s, not 2mb/s..... so is this worse?

'Fast path' sounds so much better than' interleaved'..... Other stats haven't changed - especially NM lol - otherwise I'd repost them. But have been googling NM - understand more what you mean now, I think.

Edited by deleted (Wed 05-Sep-12 19:27:57)

Sounds as though the engineer wasn't given the job as a broadband fault but a PSTN voice fault. The remit for the broadband repair jobs is much wider than for basic voice faults, that's why he woulndn't/coulndn't help you with the sync tests etc.

You'll most likely need an SFI (broadband) fault reported and that way you should get the right engineer with correct skills, tools and work remit.

Good luck...

Oh, and line going dead after 3 minutes might be the automatic test system retesting the line after your engineer has closed his job

yep, that's exactly right.

Now we have profile and speed continuing to fall, but so is NM. Compare this earlier today:

Line Status --- SHOWTIME
Link Type --- Interleaved Path
Upstream 1072 (Kbps.)
Downstream 1461 (Kbps.)
Noise Margin 5.6 dB 14.9 dB
Line Attenuation 24.3 dB 43.5 dB
BTspeedtest
Download speedachieved during the test was - 1.15 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.29 Mbps

with this now:

Line Status --- SHOWTIME
Link Type --- Fast Path
Upstream 1043 (Kbps.)
Downstream 1107 (Kbps.)
Noise Margin 6.2 dB 14.6 dB
Line Attenuation 24.2 dB 43.5 dB
BT Speedtest
Download speedachieved during the test was - 0.85 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
IP Profile for your line is - 0.98 Mbps

Note the change from interleaved to fast path. I've subbed the stats, hopefully including the more important ones.... Now if the NM is crucial for the sync is crucial for the profile is crucial for the speed.... then the NM falling should see the sync improve which.....oh lord knows, it's late, maybe I'll understand it like a flash of lightning in the morning. But probably not.

PS - 3 minutes later -
Noise Margin 6.2 dB 15.2 dB
Line Attenuation 24.2 dB 43.5 dB
NM up from 14.6 to 15.2. For no apparent reason.

Edited by deleted (Wed 05-Sep-12 23:25:54)

NM falling or rising by tenths is insignificant. It happens over time. You want to see it fall by 3dBs.

Fast Path would seem to indicate that the DLM is finding your line more stable, but there is no other evidence for this. I still think Orange is constraining your NM .

I repeat, in summary, your issue is mainly with the high NM. When it is 6 DB or less then you can consider your line is operating correctly. It may, however, not be the only contributor to your problems. I am still doubtful about the 2 masters and their effect on your connection.

You can forget the IP Profile and the BT Speedtest results at present. There is nothing wrong with them. They are derived entirely correctly from your Sync Speed which in turn is controlled by your NM. Hence I emphasis the importance of monitoring NM.

You#ve lost me!

In reply to a post by telnolies:

In reply to a post by XRaySpeX:

In reply to a post by telnolies:

The new master looks like an NTE5 A master socket with splitter

Is that an ADSL splitter? Does it say "V10" on it?

Well i think it's an ADSL splitter, but can't see V10, it's a bit worn, so I'm going to swap it anyway, worth a try, have several to choose from

I thought the eng fitted new faceplates. How can they be worn? Swap it with what? How many faceplates did he leave? Are they all worn?

Or by splitter did you mean a dangly filter? I thought you meant the "ADSL splitter faceplate for NTE5 units" as in that Kitz Page. So just which type of socket is in the study?

In http://forums.thinkbroadband.com/freeserve/t/4153034... what did you mean by splitter. I took it to mean a phone splitter that splits 1 phone line into 2 phone sockets.

You really need to be more precise.

I have taken a 2nd opinion on your wiring configuration and we are both puzzled. I think we need to see pix of all your sockets both exterior and internals with the faceplates removed.

Edited by XRaySpeX (Thu 06-Sep-12 03:29:38)

In reply to a post by telnolies:

What was previously the 'extension', in the study, is now the master - thicker plate with built-in filter. He said we did not need filters on anything now, though guy at Orange told me to use one with the test socket, which I have. Will try quiet line test when back to normal socket - though tried it now anyway, and was quiet with correct line ID.

The hall socket also has a new plate, single outlet.... and...yes it has a yellow capacitor. I told the guy what you had said re two masters/capacitors on the same line.. he grunted. Don't take that to heart, pretty much everything I said/asked he grunted. I've no idea whether he agreed or not... but seems maybe not....

If you remove the faceplate from the "master" socket in the study does a phone work when connected to the hall socket? If the phone doesn't work then that would suggest you have a filtered voice extension from the back of the filtered faceplate (?) on the study "master" socket to the hall extension socket.

If that is the case then phones used in both the study and hall sockets will now not require dangle filters because their connections will be filtered by the filtered faceplate (?) on the "master" socket in the study.

The test socket, in this possible configuration, will be found in the NTE5 (?) "master" socket in the study once the filtered faceplate (?) is removed. Use a dangle filter in the test socket and connect up the router and a phone then, as soon as possible, check your router stats. Unfortunately this will mean that a phone connected to the hall socket will no longer work but the phone connected to the dangle filter in the test socket in the study will.

If your sync speed does not improve (given that such a configuration is the case) then we can safely assume that you have serious issues with your wiring exchange side of the NTE5 (?) �master� test socket.