In reply to a post by XRaySpeX:

In reply to a post by izools:

Why? Because only they allow the line to be configured with a 3dB noise margin and fast path. No other ISP in the land allows this any more

Not true! All BTw WBC based ISPs, incl. Orange, do this and, not only that, they do it auto, not with you fiddling around with your router.

I thought izools didn�t know what he was talking about, not long ago you got Orange to set your connection to 3dB fastpath and then got them to switch it to interleaved, is that correct?

I should get Orange to set my connection to 3dB fastpath, currently it is 10dB fastpath, because I switch the router off overnight and when I go out for long periods in the daytime.

My Orange Bright Box router Status:
Configured Current
Line Status --- SHOWTIME
Link Type --- Fast Path
Operation Mode Automatic G992.5(ADSL2+)

Data Rate Information:
Stream Type Actual Data Rate
Upstream 1267 (Kbps.)
Downstream 9727 (Kbps.)

Defect/Failure Indication:
Operation Data Upstream Downstream
Noise Margin ...... 5.9 dB ...... 10.9 dB
Line Attenuation 15.8 dB ...... 29.0 dB

Indicator Name Near End Indicator Far End Indicator
Output Power 12.3 dBm 0.0 dBm
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction NA NA
Fast Path CRC Error 30 6
Interleaved Path CRC Error NA NA
Loss of Signal Defect 0 0
Fast Path HEC Error STR 160 4
Interleaved Path HEC Error NA NA
Error Seconds 30 6
Statistics:
Received Cells 95528
Transmitted Cells 17645

In reply to a post by E7er:

not long ago you got Orange to set your connection to 3dB fastpath and then got them to switch it to interleaved, is that correct?

Sort of! Not Interleaved/Fastpath; that they insist is auto by DLM. I believe I got them to release their restricted NM and let DLM do its work on it, which decided on 3 dB.

EDIT: But there are other Orange users here who report their NM @ 3 dB w/out having to call Orange. For that reason I say it is auto.

Edited by XRaySpeX (Thu 18-Oct-12 13:18:35)

Dear Vimto Girl,

It looks like Orange revised their decision to withdraw "free" broadband. Please visit: http://forums.moneysavingexpert.com/showthread.php?t...

It is a victory of many angry customers who refused to roll over.

I am not a girl!

Sorry, XRay! )

I did mean to reply to Vimto's post directly.

In reply to a post by XRaySpeX:

I am not a girl!

I liked the movie! That izools IdontlikeOrange guy from Be unlimited coming over here harassing our women.

In reply to a post by IdontlikeOrange:

Dear Vimto Girl,

It looks like Orange revised their decision to withdraw "free" broadband. Please visit: http://forums.moneysavingexpert.com/showthread.php?t...

It is a victory of many angry customers who refused to roll over.

Thanks. This has been resolved for all my family and friends as of today. This is how we did it:

Emailed OFCOM with a brief complaint.
Got a case number and an immediate pre-prepared reply saying OFCOM had spoken to Orange, and that Orange would now not be cutting off anybody's broadband or forcing a change of line rental provider but would instead start charging.
Then a few weeks later came a new pre-prepared email from OFCOM saying after further complaints and discussions with OFCOM, Orange could be contacted on a special number in order to stop the new charging for the remainder of the mobile contract, in order to fulfill their legal contractual obligation.

So simple, what should have been offered in the first place, all we wanted and what we deserved.
I'm thankful to those in the MSE thread who forced OFCOM into slapping Orange's hand and getting a real result.