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Standard User Zarjaz
(knowledge is power) Wed 26-Sep-12 11:57:44
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Re: Speed question


[re: MrSaffron] [link to this post] 		 
Not sure who to reply to ....

The ONLY thing that is iffy in the back of that socket, is the insulation tape covering the pair above the dropwire sleeve. This smacks of having been cut, and then just twisted back together. Most likely by the builders or decorators. If this a bodged repair, then it's not been done by an Openreach engineer. Why struggle with stripping a pair, twisting and taping when you have a box of crimps in your tool bag.

Zarjaz
Standard User 4M2
(fountain of knowledge) Wed 26-Sep-12 12:46:45
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Re: Speed question


[re: Zarjaz] [link to this post] 		 
http://recipes.zzl.org/Socket.jpg - Well spotted, you could have replied to me since I probably mistakenly thought it looked OK cool
Standard User deleted
(deleted) Wed 26-Sep-12 13:27:19
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Re: Speed question


[re: 4M2] [link to this post] 		 
Anything I can do about this?


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Standard User 4M2
(fountain of knowledge) Wed 26-Sep-12 13:35:49
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Re: Speed question


[re: deleted] [link to this post] 		 
In reply to a post by beardedwonder:
Anything I can do about this?


Officially no!

I believe only an Openreach engineer, or another authorized person would be able to check that out for you.
Standard User Zarjaz
(knowledge is power) Wed 26-Sep-12 13:46:48
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Re: Speed question


[re: deleted] [link to this post] 		 
Best advice, leave well alone. Put the NTE back in place, have the filter in the test jack ......
This way if an engineer does come to site, you can look surprised as discover it. To be fair, it's HIGHLY unlikely that the engineer is raise charges for this.

*If you feel brave*, you might, gently waggle to taped connection, whilst listening on the phone/and looking at the error counter. But if you break this at this point, have to report a no dial tone fault, the engineer will be more than happy to raise charges.

The choice is yours.
There is an awful lot more wire between you and the exchange, the chances of it being the one bit you photographed ..............

Zarjaz
Standard User deleted
(deleted) Wed 26-Sep-12 13:57:10
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Re: Speed question


[re: Zarjaz] [link to this post] 		 
If the connection starts dropping again I will look into this. I think it's probably best to leave it alone. I put the socket back straight after I took the picture and have been connected to the test socket ever since.
Standard User deleted
(deleted) Tue 02-Oct-12 14:38:56
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Re: Speed question


[re: deleted] [link to this post] 		 
Just had the Openreach engineer round, he checked the wires in the socket and there were no problems. He replaced the socket with a new Openreach one (not filtered). The line checked out fine and he was reading a speed of 11.5Mbps. After plugging the router back in it was running at 10.5Mbps and 1.1Mbps with down attenuation at 32.5 (lowest ever) and NM at 6.2 (lowest ever), and I think output power was 12.? rather than 10.1 which it has always been.

He then phoned in for a reset of the line and now I'm back to pretty much exactly what I had before he changed the socket:

Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
24
Line Status     ---     SHOWTIME
Link Type       ---     Fast PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)
 Data Rate Information:
Stream Type     Actual Data RateUpstream        859 (Kbps.)
Downstream      6711 (Kbps.) 
Defect/Failure Indication:Operation Data            Upstream      Downstream
Noise Margin              7.1 dB        7.6 dBLine Attenuation         19.9 dB        33.5 dB
 Indicator Name           Near End Indicator     Far End Indicator
Output Power                       10.1 dBm     0.0 dBmFast Path FEC Correction                0       0
Interleaved Path FEC Correction         NA      NAFast Path CRC Error                     2       0
Interleaved Path CRC Error              NA      NALoss of Signal Defect                   1       0
Fast Path HEC Error STR                 2       0Interleaved Path HEC Error              NA      NA
Error Seconds                           17      0

I will wait 5 days to see exactly what's happened (although having waited before to see my speed improve I'm not too hopeful), at least I can now say with certainty that my line should be running at least 10Mbps when I talk to Orange CS.
Standard User deleted
(deleted) Thu 18-Oct-12 17:12:39
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Re: Speed question


[re: deleted] [link to this post] 		 
Had a second engineer visit yesterday, I offered him a cup of tea and he went to the green box and replaced the connector there. He also said I was on the best wire to the exchange.

I have installed a filtered faceplate and here are my stats:
Text
1
23

Time Connected:  1 day 00:11:32
Downstream Rate:  15285kbpsUpstream Rate:  888kbps

Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
24
Line Status     ---     SHOWTIME
Link Type       ---     Interleaved PathOperation Mode  G992.5(ADSL2+)  G992.5(ADSL2+)
 Data Rate Information:
Stream Type     Actual Data RateUpstream        888 (Kbps.)
Downstream      15285 (Kbps.) 
Defect/Failure Indication:Operation Data  Upstream        Downstream
Noise Margin            16.7 dB         6.6 dBLine Attenuation        18.4 dB         32.0 dB
 Indicator Name       Near End Indicator         Far End Indicator
Output Power                    12.1 dBm        0.0 dBmFast Path FEC Correction        NA      NA
Interleaved Path FEC Correction 47159   23Fast Path CRC Error             NA      NA
Interleaved Path CRC Error      210     0Loss of Signal Defect           13      0
Fast Path HEC Error STR         NA      NAInterleaved Path HEC Error      4275    0
Error Seconds                   1375    2


Obviously a lot happier with the speeds now, I think they may be doing something to my upload but I should probably quit while I'm ahead smile

Thanks for your help.
Standard User XRaySpeX
(eat-sleep-adslguide) Thu 18-Oct-12 17:33:36
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Re: Speed question


[re: deleted] [link to this post] 		 
In reply to a post by beardedwonder:
I think they may be doing something to my upload but I should probably quit while I'm ahead smile
It's BTw's DLM; it only gives 888K Up on Interleaved; Fast Path would be faster but DLM decides.

Good speed tho'; might get faster if DLM chooses 3dB NM.

Notice attn. gone down after eng fiddled smile

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User deleted
(deleted) Thu 18-Oct-12 18:19:34
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Re: Speed question


[re: XRaySpeX] [link to this post] 		 
In reply to a post by XRaySpeX:
In reply to a post by beardedwonder:
I think they may be doing something to my upload but I should probably quit while I'm ahead smile
It's BTw's DLM; it only gives 888K Up on Interleaved; Fast Path would be faster but DLM decides.

Good speed tho'; might get faster if DLM chooses 3dB NM.

Notice attn. gone down after eng fiddled smile

Yes, he said that the connector in the cabinet was mouldy and had probably been there for about 20 years! I think he tried a lot more things out because he was the second engineer to try and fix the problem. I think the filtered faceplate may have helped as well.

EDIT: Forgot to add he also said that I was probably getting too many CRC errors before he changed the connector in the cabinet.

Edited by deleted (Thu 18-Oct-12 18:25:21)
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