You miss the point!

In reply to a post by E7er:

If there was a telephone line fault it would passed to BT to rectify

"Passed" is the operative word. You still have to call Orange to get that action in motion and my qualms are that that voice support is no better than their BB support which we all know is atrocious. With BT Retail you don't even need to speak to them to get a voice fault tested and logged.

I wasn't suggesting having BT BB, only voice, but:

In reply to a post by E7er:

One reason I would not have BT broadband is you cannot use Microsoft Outlook Express unless you use something like Google Gmail

Why can't you use OE with BT? Explain!

In reply to a post by E7er:

[One reason I would not have BT broadband is you cannot use Microsoft Outlook Express unless you use something like Google Gmail, mostly BT broadband customers use Yahoo Mail. [frown]

I assume this refers to BT Yahoo mail?

Why oh why would anyone want to use BT Yahoo mail or any other e-mail provided by an ISP as you always end up in bother when you want to change ISP's.

Best solution is to acquire your own domain and use a hosting company to run an IMAP mail system - total cost around £15 per year.

If you really want web mail (why????) then use Gmail or similar mail that is free and not linked to any ISP.

There is then no problem at all and no future problems either. Job done.

I have a BT Yahoo mail account, havent used it since joining BT Broadband earlier this year - BT have my email address as [email protected].

Not trying to convince anyone who refuses to be converted; but WLR has exactly the same automated line monitoring and fault rectification as what is known as a BT retail line (and I've experienced it). It's also a tad simpler to tell whether an analogue problem is a line issue than for a broadband issue; even for a dumb ISP? Well, that was my experience with Orange.

I've no doubt that once the issue in the hands BT OR it is handled the same, as it should be by the Regs; it just getting it into those hands.

In reply to a post by Oliver341:

In reply to a post by E7er:

One reason I would not have BT broadband is you cannot use Microsoft Outlook Express unless you use something like Google Gmail, mostly BT broadband customers use Yahoo Mail.

According to this page, BT Yahoo email supports POP3: http://bt.custhelp.com/app/answers/detail/a_id/6876/...

Hi Oliver thanks for that link to BT Internet showing how to configure Microsoft Outlook Express to receive BT Internet emails.

My friends who have BT Internet use BT Yahoo and I ask them, �why are you using BT Yahoo for your emails� and they say, �You have to with BT Internet, you cannot use Outlook Express�. So anyone! What�s this BT Yahoo for if customers can use Outlook Express?

I always thought maybe BT Internet did not run email servers.

https://login.yahoo.com/config/login_verify2?.intl=u...

In reply to a post by E7er:

My friends who have BT Internet use BT Yahoo and I ask them, �why are you using BT Yahoo for your emails� and they say, �You have to with BT Internet, you cannot use Outlook Express�. So anyone! What�s this BT Yahoo for if customers can use Outlook Express?

Sounds like you need to re-educate your friends (and urge them to upgrade from XP...)

No ISP blocks POP3, so any email client (including Outlook Express) can be used. Some ISPs block port 25 outgoing, but the vast majority of SMTP servers listen on an alternative port, usually 465 or 587, and these ports are never blocked. It's just a case of configuring the email client to use an SMTP port other than 25.

In reply to a post by E7er:

What�s this BT Yahoo for if customers can use Outlook Express?

It's the mail server, where the mailboxes are stored, that BT provides via Yahoo. It can be used as Webmail or it can be accessed with any PC mail client such as OE.

It's no diff from Orange's mail server, http://email10.orange.co.uk/webmail/en_GB/inbox.html , which can also be POP3'ed with OE.

In reply to a post by XRaySpeX:

In reply to a post by E7er:

What�s this BT Yahoo for if customers can use Outlook Express?

It's the mail server, where the mailboxes are stored, that BT provides via Yahoo. It can be used as Webmail or it can be accessed with any PC mail client such as OE.

It's no diff from Orange's mail server, http://email10.orange.co.uk/webmail/en_GB/inbox.html , which can also be POP3'ed with OE.

Well you don�t have Zen Yahoo, or Orange Yahoo, so why do they have a BT Yahoo? These friends of mine were adamant they could not use Microsoft Outlook Express with BT Internet for emails, because it will not work.

I can see and access my Orange emails from the Orange website if I choose to, how come BT Internet users cannot access their emails from the BT Internet website?
It looks to me BT don�t want to get involved with provisioning an email service for their home domestic customers, so they palmed it off to Yahoo.

http://bt.custhelp.com/app/answers/detail/a_id/6906/...

http://web.orange.co.uk/p/email/home

In reply to a post by E7er:

These friends of mine were adamant they could not use Microsoft Outlook Express with BT Internet for emails, because it will not work.

As I said before, they are mistaken.

In reply to a post by E7er:

It looks to me BT don�t want to get involved with provisioning an email service for their home domestic customers, so they palmed it off to Yahoo.

Why not outsource email provision to a company specialising in email provision? Seems to make sense to me, rather than taking it in-house and potentially making a hash of it. Sky outsource email to Google, soon to move to Yahoo too.