Yes, BT made a hash of it alright in much the same way that Sky did. That's why both outsourced.
So Sky are going to use Yahoo instead?

In reply to a post by BatBoy:

So Sky are going to use Yahoo instead?

Yep, migration is in April 2013.

In reply to a post by E7er:

how come BT Internet users cannot access their emails from the BT Internet website?

Why should they? There is no hard and fast rule that an ISP must only provide its email itself.

I show you another strange arrangement. AOL BB users have their email, and their user IDs, provided by a diff company, AOL UK a subsidiary of AOL Inc USA, and have always have done. This is cuz when CPW (TT) bought AOL Inc's BB some years ago they did not include the email and user IDs. AOL BB and AOL UK are diff firms as can be shown from their websites:

AOL BB: http://www.aolbroadband.co.uk/ (Like BT, you can't access your emails from here)
AOL UK: http://www.aol.co.uk/ (You access your emails from here)

You may consider it an anomaly that whilst BTw provides Orange's BB, it is not involved in their email. Orange still provides its own email and its email servers, I believe, are hosted in France by France Telecom.

In reply to a post by XRaySpeX:

In reply to a post by E7er:

how come BT Internet users cannot access their emails from the BT Internet website?

Why should they? There is no hard and fast rule that an ISP must only provide its email itself.

Does www.btyahoo.com not count?

Just you wait till EE get their hands on Orange website and email. Then you will lose your email.

In reply to a post by XRaySpeX:

Just you wait till EE get their hands on Orange website and email. Then you will lose your email.

I found out why the poor BT Internet customers cannot use Microsoft Outlook Express or any other email readers with their BT Yahoo mail. Yahoo want them to pay for the Yahoo Mail Plus service.

The ability to access Yahoo! Mail using an email reader program such as Outlook, Eudora, or Thunderbird is only available to customers of our premium Yahoo! Mail Plus service. To determine whether you have purchased this service, please visit the My Services page.

http://answers.yahoo.com/question/index?qid=20100120...

http://help.yahoo.com/l/uk/yahoo/mail/yahoomail/mail...

https://login.yahoo.com/config/login_verify2?.intl=u...

Edited by deleted (Mon 24-Dec-12 10:31:01)

In reply to a post by E7er:

I found out why the poor BT Internet customers cannot use Microsoft Outlook Express or any other email readers with their BT Yahoo mail. Yahoo want them to pay for the Yahoo Mail Plus service.

Wrong. BT Yahoo email comes with POP3/SMTP access by default: http://bt.custhelp.com/app/answers/detail/a_id/6876/...

But since you don't seem to be listening to this advice, I'm probably wasting my breath.

Hi,

I take the EE fibre service on the unlimited tariff having upgraded from Orange ADSL in November. It was a tough decision to stick with Orange/EE as I was weighing up swapping my email address if I moved to another provider vs. moving to a provider that would undoubtedly offer a more per formant service, in the end I chose to remain with Orange / EE to retain my email address and see how their fibre service performed.

I would say the reliability has been excellent since migrating. Download speed is as to be expected for a 37mbps connection, taking into consideration the traffic shaping etc. For me then often overlooked upload speed of 9mbps is what sets the service apart and is one of the reasons I took the fibre offering in conjunction with the increased reliability.

In terms of cost I am paying in the region of £10per month more than I was for the ADSL service(negotiated rate). Whether that is good value or not is down to individual opinion and not my place to say.

The level of quality for ringing support etc. is not a key decision factor for me given the reliability of the modern service (both BB and phone line).

In reply to a post by y9rog:

I was weighing up swapping my email address if I moved to another provider

You retain your Orange email addy when you leave provided you reactivate it online about every 219 days. Your Internet account is downgraded to a dial-up account which you do not need to use.

You are confusing Yahoo! Mail with BT Yahoo! Mail.

EDIT: Indeed even on Yahoo! Mail you don't need Yahoo! Mail Plus. I've just POP3'ed my free plain Yahoo! Mail.

Just follow: http://help.yahoo.com/kb/index?locale=en_GB&y=PROD_M...

Also needed to tick "Access Yahoo! Mail via POP" on my Options pages.

Those articles you quote are over 3 years old

Edited by XRaySpeX (Mon 24-Dec-12 15:08:21)