In reply to a post by XRaySpeX:

I very much doubt that anyone here knows the hardware hacks of the BrightBox. It's all well above my head too.

You might try PM'ing glossywhite here. He is the same as 'Unlokia' on Scream, but he hasn't been here for a while either.

Thanks for that.

Just to update my progress, a member on thescream explained how to get to the command prompt. I successfully extracted the firmware files and repaired the broken router.

Many thanks for the replies.

Well done!

We'll come to you when we have Brighboxes to fix .

I have three of them - none work. They just kept sending replacements. Have given up with them now, just using my old Belkin router until my contract is up and then will be changing to Plusnet!

In reply to a post by ploddo:

I have three of them - none work. They just kept sending replacements. Have given up with them now, just using my old Belkin router until my contract is up and then will be changing to Plusnet!

Can you explain a little more? That may not be bricked, as I found.

Disconnect from any other networks and plug them in via ethernet.
Go to 192.168.1.1 and see what happens.

The one I have just done told me it needed firmware.

These all have the internet connection light flashing, doesn't go steady however long I leave them. I have tried them on my own line and at a friends house but cannot connect them.

Have you tried Factory Resets on them? Can you get into their Web GUI?

No didn't try reset. Might do when I have more time, maybe someone else can use them then! Cannot get into the web gui either. My contract is up in a month and I will be changing, not just because of the brightboxes but others are cheaper now. Customer service is pretty awful, no constructive help, just another box sent and ages on the phone each time.

In reply to a post by XRaySpeX:

In reply to a post by RaggedyMan:

If you take a look, the help page is of no help at all, lol, as it says simply to turn it off and back on again.

It says more than that. Did you stick a pin up its backside?

Hello

I've just posted how to upgrade, cross-grade and downgrade the firmware, which should fix your issue:

http://forums.thinkbroadband.com/freeserve/t/4240613...

In reply to a post by glossywhite:

I've just posted how to upgrade, cross-grade and downgrade the firmware, which should fix your issue:

http://forums.thinkbroadband.com/freeserve/t/4240613...

Many thanks, I have just upgraded my "backup" BrightBox" to the latest EE firmware.
Went without a hitch.

In reply to a post by Mike_Williams:

In reply to a post by glossywhite:

I've just posted how to upgrade, cross-grade and downgrade the firmware, which should fix your issue:

http://forums.thinkbroadband.com/freeserve/t/4240613...

Many thanks, I have just upgraded my "backup" BrightBox" to the latest EE firmware.
Went without a hitch.

You're most welcome

God bless you.