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Standard User XRaySpeX
(eat-sleep-adslguide) Wed 03-Apr-13 21:03:51
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Re: New EE broadband order and connection is slow


[re: Holloway] [link to this post]
 
You got eng coming? Wait for him. Sometimes, if he can fix downstream, upstream might follow in time.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Administrator MrSaffron
(staff) Wed 03-Apr-13 23:32:26
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Re: New EE broadband order and connection is slow


[re: XRaySpeX] [link to this post]
 
With lots of spare margin on the upstream it is possible that Orange has banded the line. On WBC providers have lots of options and Orange appears to try and favour stability over actual sync speed

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Holloway
(newbie) Fri 05-Apr-13 19:02:44
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Re: New EE broadband order and connection is slow


[re: XRaySpeX] [link to this post]
 
Engineer came today and sorted out the internal wiring of my flat. Getting a much better speed now and the line has gone back to FAST PATH. Apparently the speed will improve more?

ADSL STATUS

This page shows information about your ADSL connection if applicable.

Status
Configured Current
Line Status --- SHOWTIME
Link Type --- Fast Path
Operation Mode Automatic G992.5(ADSL2+)
Data Rate Information
Stream Type Actual Data Rate
Upstream 443 (Kbps.)
Downstream 11851 (Kbps.)
Defect/Failure Indication
Operation Data Upstream Downstream
Noise Margin 28.3 dB 5.4 dB
Line Attenuation 20.0 dB 36.5 dB
Indicator Name Near End Indicator Far End Indicator
Output Power 13.1 dBm 0.0 dBm
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction NA NA
Fast Path CRC Error 125478 0
Interleaved Path CRC Error NA NA
Loss of Signal Defect 1 0
Fast Path HEC Error STR 38579 0
Interleaved Path HEC Error NA NA
Error Seconds 2524 0
Statistics
Received Cells 8350904
Transmitted Cells 1819088

Time Connected: 02:34:34


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Standard User XRaySpeX
(eat-sleep-adslguide) Fri 05-Apr-13 19:23:54
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Re: New EE broadband order and connection is slow


[re: Holloway] [link to this post]
 
Down sync & NM spot on!

Up sync & NM look capped, but I hope now it has reverted to Fast Path that this will free itself in time.

Not happy at high ES + 1 LoS.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Holloway
(newbie) Fri 05-Apr-13 19:25:47
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Re: New EE broadband order and connection is slow


[re: XRaySpeX] [link to this post]
 
Why are there so many error seconds?
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 05-Apr-13 19:43:17
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Re: New EE broadband order and connection is slow


[re: Holloway] [link to this post]
 
That is the Q!

It could your line, the filter, the router ... Are you running from test socket? Worth swapping any you can and see if it reduces errors. Don't forget to hard reboot router after any change so error counts are zeroised and we can assess their rates of change.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Holloway
(newbie) Fri 05-Apr-13 21:06:46
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Re: New EE broadband order and connection is slow


[re: XRaySpeX] [link to this post]
 
I don't think it would be the line, especially when the engineer spent over an hour doing line tests!

I can try another filter?

I am plugged in to the test socket, yes. I have been for the past 3-4 days now.

I'll post some more stats tomorrow when I change the filter.
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 10-Apr-13 01:09:49
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Re: New EE broadband order and connection is slow


[re: Holloway] [link to this post]
 
Allow me to introduce you to another EE user on a similar connection who is also suffering from high error rates: http://forums.thinkbroadband.com/general/f/4226118-d...

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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